Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 121 Reviews )

98% Would Recommend
Latest Review 4 days ago

Reviews


AH
Aaron H.
Arizona
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Aaron said this business was extremely friendly and knowledgeable. They made an effort to fit him in when they were busy.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
Tucson, AZ
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Edward said the business was really helpful. They topped off his fluids in his vehicle. He felt this business was not trying to sell him additional repairs after his vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Tucson, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
James said the staff at this business immediately took his vehicle in and fixed the problem. They are awesome.
This review was collected via phone interview by Customer Research Inc.

DL
Dora L.
Arizona
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Dora said she appreciates Mark for all of his assistance.. She does have to take her vehicle back for another part that needs attention. She does want to thank the team for all they do.
This review was collected via phone interview by Customer Research Inc.

HG
Holly G.
Tucson, AZ
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Holly said she loved the staff, they were the best. They were honest, decent and got the job done well.
This review was collected via phone interview by Customer Research Inc.

KL
Kandy L.
Arizona
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Kandy said she sends people to this business, because they are magic. She stated she takes her vehicle there for everything.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Tucson, AZ
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Mary said the staff was so very courteous, and took the time to let her know what was going on with her vehicle. She is very pleased with the way the vehicle has been running since the work was done. Overall she had a good experience, she's very pleased with everything and will go back to the business.
This review was collected via phone interview by Customer Research Inc.

BT
Brad T.
Tucson, AZ
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Brad said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Kieth M.
Arizona
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kieth said the business has good, fair pricing and provided honest service.
This review was collected via phone interview by Customer Research Inc.

RB
Rebbeca B.
Arizona
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Rebbeca said she has been before and they are honest mechanics. She said they will be her mechanics for life.
This review was collected via phone interview by Customer Research Inc.

RD
Red D.
Arizona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Red said the staff were good. They had fair prices and did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

MC
Mel C.
Arizona
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mel said it's great business, he's been there before.
This review was collected via phone interview by Customer Research Inc.

FJ
Frank J.
Arizona
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2018 Category: Service
Frank said the business installed something for him and during the install, melted his wiring harness. He later brought his vehicle to another facility for a separate issue, where the melted wiring harness was pointed out to him. He had the business tow it back to their place, and they told him they didn't think it was a problem and sent him on his way. As a result of the melted part, his 4 wheel drive unit no longer works, so he will need to fix that as well as replace the wiring harness. He is not at all satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 06/26/2018

Sorry Frank if you feel that it was our fault, but you requested us to put on your aftermarket headers(that barely fit) that no other shop would do.  Your aftermarket parts design is not our fault, they run 3/8 inch from wiring harness because Chrysler did not design your car to have these on the car.  As for your service 4wd problem, your light was on when the car was brought to us.  I am sorry that your shop does not take care of your car, and your lack of taking care of your car should not be blamed on us.


EG
Ernie G.
Tucson, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Ernie said he has taken other vehicles to this business before and they were very thorough in checking into whatever the problem could be. They give him good information about what needs to be done. He was impressed with Mark.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Tucson, AZ
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Paul said he likes the owner. The staff is courteous and helpful.
This review was collected via phone interview by Customer Research Inc.

PL
Patricia L.
Tucson, AZ
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Patricia said the service at this business was good and fast.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Arizona
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mary said she was satisfied with everything done and the pricing was fair.
This review was collected via phone interview by Customer Research Inc.

GW
Gerald W.
Tucson, AZ
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Gerald said the business completed his service at a reasonable cost. The staff were professional and gave him all the information he needed for his vehicle.
This review was collected via phone interview by Customer Research Inc.

CA
CHRISTI A.
Tucson, AZ
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Excellent Customer Service
Have been taking my 4-Runner to Covenant Auto for the past year. Mark and his team provide excellent customer service and are very knowledgeable about auto repairs and maintenance. They've done work on my brakes and resolved an oil leak issue that was difficult to find. I'll be taking my vehicle back in next month for more service. If you value honest, trustworthy auto care, see the guys at Covenant Auto. You won't be disappointed.

RK
Ranson K.
Arizona
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Ranson said this business has good mechanics who do honest work. He trusts them and he knows who is doing the work on his vehicle when it gets done.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 121 in total