Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 121 Reviews )

98% Would Recommend
Latest Review 2 days ago

Reviews


KM
Kieth M.
Arizona
Jeep Cherokee
Verified Customer
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11/15/2019 Category: Service
Kieth said that they can fix any problem he gives to them. He is very fair with his prices. They are proficient and he is very happy with them.
This review was collected via phone interview by Customer Research Inc.

TH
THOMAS H.
Tucson, AZ
Hyundai Santa Fe
Verified Customer
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11/05/2019
great service , got the car back on the road the same day.
The car had to be towed , Mark got a tow truck there within 20 minutes. We needed the car on the road for that night so my wife could go to work , & she had it back by mid afternoon . Thank you Mark & Covenant Automotive .
Covenant A. from Covenant Automotive responded on 11/05/2019

Glad we were able to help you meet your deadlines.  look forward to seeing you again.


XV
XAVIER V.
Tucson, AZ
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
1 Yr Customer Review
It will be almost a year since I moved to Tucson & looking for a good honest mechanic with integrity & fair prices who is honest with good quality work / Covenant Automotive has Ben that such place & Mark the owner & his assistant J.J have been those mechanics I was hoping to find : This far I have referred 2 friends & they all were completely satisfied and now are permanent customers of Covenant Automotive
Covenant A. from Covenant Automotive responded on 10/30/2019

Thanks Xavier.  Always great to see you.


LW
Laurance W.
Arizona
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Laurance said he's still having some trouble with an item on the vehicle and he needs to take it back to the business to have them work on it. He said he was delighted to find them because it's difficult to find a really good mechanic.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 10/31/2019

Thank you for trusting us with all your car needs.


NP
NICK P.
Tucson, AZ
Toyota Sequoia
Verified Customer
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10/28/2019
Always great service
I have been bringing both my cars here for years. I can always count on excellent service, good pricing, and a friendly staff. Mark is always able to get me in quickly and services the vehicles usually same day. I would recommend Covenant Automotive to all my friends and family.
Covenant A. from Covenant Automotive responded on 10/29/2019

Thanks Nick.  Always a pleasure to work on your cars. See you next time


LS
Landon S.
Tucson, AZ
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Landon said the staff is great and they are nice people.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 10/22/2019

Thanks Landon.  It is always a pleasure to serve our customers.


JJ
Jim J.
Arizona
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Jim said the business does exactly what they say. They got his vehicle out on time and the rates were reasonable.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 10/04/2019

Thanks Jim.  Glad we could be of help.  Always fun to work on your cars.  See you soon


JB
Jesus B.
Tucson, AZ
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Jesus said the employees provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 09/30/2019

Thanks for coming back and trusting in what we do.  Hope that we can help in the future.


JF
James F.
Tucson, AZ
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Spoke with Tom. He said the service was ok. He never had anything bad to say about the service.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 09/13/2019

Thanks James.  Glad we could get you back on the road


Verified Customer
Tucson, AZ
Honda Civic Cpe
Verified Customer
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09/08/2019
Care and service
Prices were exactly as I was told, the work was quick and precise, and the owner and employees are super cool and honest.
Covenant A. from Covenant Automotive responded on 09/09/2019

Thank you for your trust with your vehicle.  We will see you next time.


SS
Sallie S.
Arizona
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Spoke with Sallie's daughter. She said Mark always takes care of them.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 08/23/2019

Thank you for your trust in what we do.


NM
Nathaniel M.
Tucson, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Nathaniel said the service was timely and the employees were able to get him onto the schedule in a tight window.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 08/22/2019

Thank you Nathaniel.  Always a pleasure to work on your vehicle


KD
KENNETH D.
Tucson, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
HONEST, FAIR PRICE, AND EFFICIENT
This is the kind of Auto repair shop that people want. The kind where you know the service adviser isn't going to try to convince you to get services done on your car that they wouldn't have done if it was their own car.

This was the first time I ever took my car here, but definitely not the last. I'll be bringing my car here for all my service needs.
Covenant A. from Covenant Automotive responded on 08/13/2019

Thanks Kenneth. Always good to hear from our customers.


LA
LISA A.
Tucson, AZ
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Best Service
Mark and his crew are the only ones I use. Their service is excellent, customer service is first rate, and rates are beyond reasonable. I have a 23 year old vehicle and Mark keeps me on the road and running great.
Covenant A. from Covenant Automotive responded on 08/12/2019

Thanks Lisa.  Glad we can keep your car going.


JH
JEFF H.
Tubac, AZ
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Great Service
Quick service, had the shocks installed on my vehicle in less than 30 minutes and took time to show me what was wrong with the old ones.
Covenant A. from Covenant Automotive responded on 08/07/2019

Thanks Jeff.  Always a pleasure to keep your cars running smoothly.  We are always here to inform and educate as well.  


LA
Leon A.
Tucson, AZ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Leon said that the service was good.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 08/12/2019

Thank you Leon.


MM
Marcos M.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Marcos said the service was very good.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 07/23/2019

Thanks Marcos.  Thank you for trusting us with all your service needs.


PM
Patti M.
Tucson, AZ
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Patti said she has been always treated fairly at the business. She has been a return customer for 3 or 4 years and never had any trouble and if there is, it will be made right. She appreciates all their help.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 07/23/2019

Thanks Patty.  Always nice to hear that our customers are happy.  Thank you


JO
Jerry O.
Arizona
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Jerry said the business was prompt, fair, and easy to deal with.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 07/11/2019

Thanks Jerry. Always a pleasure


MG
MARY G.
Tucson, AZ
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Friendly, prompt service.
Made an appointment. Started on time. Job done. On my way. Love it.
Covenant A. from Covenant Automotive responded on 07/05/2019

Thank you so much for the kind words.  Weare always here to help.


Displaying Review 1 - 20 of 121 in total