Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 347 Reviews )

99% Would Recommend
Latest Review 8 days ago

Reviews


LM
Louie M.
Haltom City, TX
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Louie said the business did good and they delivered the vehicle to his address and he was happy with that.
This review was collected via phone interview by Customer Research Inc.

GC
Greg C.
Fort Worth, TX
Subaru Legacy Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Greg said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Fort Worth, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Larry said the repairs were done in a timely manner, the price was reasonable, they were very friendly and also very helpful.
This review was collected via phone interview by Customer Research Inc.

BP
BARRY P.
Granbury, TX
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019
Always top notch
Honest

BH
BRENT H.
Fort Worth, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Honest, fast, thorough, fair
So thankful for Sam and the dream team at Cowtown Rover

CH
Celeste H.
Fort Worth, TX
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Celeste said the staff members were prompt, and did everything she asked them to. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Fort Worth, TX
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Maria said that the place had a great quote and great service, they were done in a short time and delivered her vehicle to her.
This review was collected via phone interview by Customer Research Inc.

BS
Barny S.
Buffalo Gap, TX
Land Rover Discovery Series II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Barny said the customer service was good and so were the employees.
This review was collected via phone interview by Customer Research Inc.

KD
Kimber D.
Wichita Falls, TX
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Kimber said the service is always great.
This review was collected via phone interview by Customer Research Inc.

LM
LORI M.
Fort Worth, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
Great service!
Service is fantastic, they are fast and thorough. Everyone at Cowtown has been super nice. They even picked up and dropped off the car which was so helpful.

OP
Olivia P.
Fort Worth, TX
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Olivia said the business did good service. They also gave her good information about her vehicle.
This review was collected via phone interview by Customer Research Inc.

BT
BLAKE T.
Houston, TX
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019
Customer service and kindness
You all go above and beyond with my daughters aging land rover. Every single time she has a problem you all step up and that’s a huge relief because she is in school in Fort Worth and we live in Houston!

BB
Brandon B.
Fort Worth, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Brandon said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

TB
TAMMY B.
Fort Worth, TX
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Excellent service
The folks at Cowtown Rover are the best. I called them to let them know I was having a battery issue and they told me to come right over. Once they got to looking at it it was not my battery but something that was draining my battery. They were able to get the part ordered and delivered and installed within several hours and all while having several employees out on an extremely busy Monday. Debbie Josh and Sam are great at what they do while delivering excellent customer service.

Verified Customer
Fort Worth, TX
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Great service
Was tired of taking my car to the dealer and racking up major bills. I found Cowtown Rover. They are honest and are reasonably priced.
Love that they will drive me home and after my car is ready will bring the car to me if I cannot get to them.
I recommend them to all those who have Range and Landrovers!

AC
Alan C.
Frisco, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Alan said they did a good job at this business.
This review was collected via phone interview by Customer Research Inc.

GR
Glenn R.
Fort Worth, TX
Land Rover Range Rover
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2019 Category: Service
Glenn said this business did a bunch of work that was denied by his insurance. He said there was another problem which he took it in for and they used after market parts but charged him full price. He said according to the Range Rover dealership, the warranty would have covered the parts had they not used after market parts. He is calling them in the next day or so. He said they used after market parts but did not recalibrate them. He is not a happy camper. They thought he had a cracked engine block but they said they did not have room so he took it to the Range Rover dealership. They told him it was not a cracked engine block, so this business misdiagnosed his vehicle. At this time he wants his money back.
This review was collected via phone interview by Customer Research Inc.

BH
BILL H.
Fort Worth, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Always friendly and the service is impeccable!
I've worked with them for years and the service is always fantastic!

RA
RAMIRO A.
Fort Worth, TX
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019
Navigator air conditioner
As always, Cow Town Rover has far excided superior customer service expectations beyond a reasonable doubt.
If you want great customer service then trust your vehicle with Cow Town Rover.

JM
John M.
Fort Worth, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
John said the employees were able to fit him in and get the service done the same day.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review