Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

(806 Reviews)

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 20 days ago

Reviews


BP
Bonnie P.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Real people who care! Reviews don’t lie!
I had gone to 2 different shops to get advice on my car issue, but wasn’t confident in the advice since the 2 shops said different things. As a AAA member I looked up approved repair shops and then cross-referenced that with reviews on Google, and that’s how I ended up at CPR! I was beyond excited that I got a prompt response to a message I sent on Facebook on a day they were closed. They gave me comprehensive advice and explainantions of the issue and solutions. I was on a tight time frame with only 5 days to get the repair done and they went above and beyond to make it happen! So very thankful!

CA
Crystal A.
Anchorage, AK
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Crystal said her experience was great. The staff took her vehicle in a few days before the appointment she made because she was starting to worry it was not going to start after she parked it somewhere.
This review was collected via phone interview by Customer Research Inc.

PR
Peter R.
Anchorage, AK
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Peter said the staff did what they said in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KU
Ken U.
Anchorage, AK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Ken said the service was great, accurate and performed quickly.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Alaska
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Robert said the friendly staff got the work done without any questions. They were good at what they did.
This review was collected via phone interview by Customer Research Inc.

LC
Leatha C.
Anchorage, AK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Attentive and customer service good and Jessie mechanic happy to help
Jessie and Alex very helpful and good customer service explaining details towards work done on car. Nicole was nice and friendly.

BL
Bill L.
Anchorage, AK
Mercury Tracer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Bill said the service performed by the business was done at fair price. He also said he wants to thank them for the great service.
This review was collected via phone interview by Customer Research Inc.

DR
Daniel R.
Anchorage, AK
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Daniel said he was satisfied with the service and the time it took to complete.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 05/01/2019

Thank you Daniel!!! 


MD
Moses D.
Anchorage, AK
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Moses said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Alaska
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Frank said that the place was fine.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Anchorage, AK
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Jason said that it was nice to be able to work with someone he can trust, and he trusts the mechanic's work. So everything was perfect.
This review was collected via phone interview by Customer Research Inc.

MP
Meghan P.
Anchorage, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Customer Service
They got me in quickly and did a great job! I was only waiting 30 minutes! Impressed!

RR
Robert R.
Anchorage, AK
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Robert said the staff explained what they could, and could not fix. They were nice, polite, and did what he wanted to be done.
This review was collected via phone interview by Customer Research Inc.

DF
Deborah F.
Anchorage, AK
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Great service, Honest feedback.
My service is always completed as stated. If something does not need to be done, they tell me and don't charge for it. I get honest feeback to my questions about my vehicle and its needs.

TP
Timothy P.
Anchorage, AK
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Friendly services
Great people and services for fair prices. Only place I take my cars when it needs work.

AR
Alex R.
Anchorage, AK
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Alex was great!
CPR provides an excellent service! Communications with Alex, while traveling abroad, couldn’t have been easier. I will definitely be returning for all my auto repair needs.

PW
Pamela W.
Elmendorf Afb, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Honest, reliable work
I really like bringing our vehicles to get worked on at CPR Automotive. They tell us what needs to be fixed and do not try to have us pay for work that’s not necessary or needed on the car. They also get the vehicle work done quickly and do a great job. They are also friendly.

CM
Charise M.
Anchorage, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Charise said their customer service was good.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Anchorage, AK
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Excellent Response Time & Service
Excellent response time to fixing the power steering problem and at a very minium cost.
Turn around was unbelieverable and very courteous customer service in Alex.
Thank you Bill and keep up the good work.
Bill H. from CPR Automotive responded on 02/12/2019

Thank you Richard, we look forward to your next visit!


CC
Charlene C.
Alaska
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Charlene said they were very friendly and the service was good.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 02/12/2019

Thank you Charlene!


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