Reviews
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Sharon M.
Anchorage, AK
Ford Explorer
Verified Customer
CPR NOW
I like the fact they genuinely care. The owner calls to goes over what's wrong, needed, & a quote. All before they start the work. The work is done promptly & texted when done! I absolutely love & trust my vehicle with CPR & will NOT take it anywhere else. :)
Recommended
Bill H. from CPR Automotive responded on 10/15/2018
Thank you Sharon, for the kind words. We look forward to seeing you next time.
NM
Nancy M.
Anchorage, AK
Honda Insight
Verified Customer
Nancy said the business is very good and they do what they are supposed to do. The staff are polite.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018
Thank you Nancy! We appreciate your business!
LW
Loyal W.
Anchorage, AK
Chevrolet Suburban
Verified Customer
Tire changes
Good work
Recommended
Bill H. from CPR Automotive responded on 10/08/2018
Thank you Loyal! It was great to see you, as always!
SC
Sam C.
Anchorage, AK
BMW 3 Series
Verified Customer
Alaskas Humble autoShop
I brought my BMW in for radiator problems. Their lot was very full but they managed to fix my car in 2 days. After leaving the lot i still experienced problems, I brought my car back and they took a look at it, free of charge, and fixed the error. They are incredibly Humble and admitted it was an error on their end.. Tell me, what mechanic will admit THEY made an issue? About 2% of the autoshops. I know nothing about mechanics but I trust that they are Truly helping me to help and not to make money. Alex is the mechanic I've worked with with my current and past vehicals and hes so kind, his eyes are very soft and his heart is very big. If youre looking for a Humble, Kind, Knowledgeable mechanic, go to. CPR.
Recommended
Bill H. from CPR Automotive responded on 10/08/2018
Thank you Sam for your kind words! We are happy we could repair your vehicle properly! If you have any furthur issues with your vehicle, please feel free to contact us!
KD
Kathy D.
Eagle River, AK
Dodge Pickup
Verified Customer
Kathy said the staff was courteous and the service was efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018
Thank you Kathy!
AO
Aaron O.
Alaska
Suzuki SX4
Verified Customer
Aaron said he had previously taken a vehicle in to this business. They looked at it and told him what was wrong. He didn't have the money at the time for the repair or to have the vehicle towed. The vehicle was there 2 days over the time at which the business charges a fee. Knowing his situation, they waived the fee. The employees are honest, trustworthy and really friendly. He trusted what they said. He stated the service was quicker than he thought it would be. He will be taking his vehicle there for any future work. He was really pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018
Thank you Aaron!
BH
Bob H.
Anchorage, AK
Buick Encore
Verified Customer
Bob said it was timely and good service. They've done a lot of free work for him, before he bought a battery and had them install it for him.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018
Thank you Bob!
DB
Dinah B.
Alaska
Chevrolet TrailBlazer
Verified Customer
Dinah said the employees are very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018
Thank you Dinah!
LB
Larry B.
Anchorage, AK
Mercury Mountaineer
Verified Customer
Larry Bowlus
The estimate was accurate, work was fast. Thank you
Recommended
Bill H. from CPR Automotive responded on 10/01/2018
Thank you Larry! We look forward to your next visit!
SH
Sheena H.
Anchorage, AK
GMC Sierra 3500
Verified Customer
Sheena said they fixed her son's vehicle. She said they did a great job
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/03/2018
Thank you Sheena! We are happy we could assist your family with their car repairs.
BH
Brandon H.
Anchorage, AK
Toyota Pickup
Verified Customer
Brandon said the business did a satisfactory job. They had to do clutch work at a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/03/2018
Thank you Brandon! We look forward to your next visit!
EH
Eric H.
Fort Richardson, AK
Ford F-150
Verified Customer
Eric said the business provided quick service and did good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/03/2018
Thank you for your business Eric!
MS
Matthew S.
Anchorage, AK
Ford F-150
Verified Customer
Matthew said the staff do well and he's been there quite often. They always do right by him, and he appreciates the honesty. He also needs additional work done.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/24/2018
Thank you Matthew! We look forward to your next visit!
MR
Marquise R.
Anchorage, AK
Dodge Dart
Verified Customer
Marquise said the staff is always quick, and are very helpful overall.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/24/2018
Thank you Marquise, We appreciate your business!
JC
Joe C.
Anchorage, AK
Chevrolet TrailBlazer
Verified Customer
Joe said they fixed his problem. He's been several times.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/18/2018
Thank you Joe for your business!
JB
Joe B.
Leander, TX
Chevrolet Suburban
Verified Customer
Joe said the business did a good job and they were also fantastic.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/18/2018
Thank you Joe! We look forward to your next visit!
LE
Leslie E.
Eagle River, AK
Saturn VUE
Verified Customer
Excellent service! Highly recommend!
CPR Automotive listened to my concerns and worked diligently to rectify the problems I was having with my vehicle.
They provided excellent service...fixed what they could and contacted another business, on my behalf, to help facilitate what was beyond their scope of practice.
They are very knowledgeable and courteous and kept me informed every step of the way...all of which was/is greatly appreciated.
I would highly recommend CPR Automotive!
They provided excellent service...fixed what they could and contacted another business, on my behalf, to help facilitate what was beyond their scope of practice.
They are very knowledgeable and courteous and kept me informed every step of the way...all of which was/is greatly appreciated.
I would highly recommend CPR Automotive!
Recommended
Bill H. from CPR Automotive responded on 09/12/2018
Thank you Leslie for your business! We look forward to your next visit!
JK
James K.
Anchorage, AK
Toyota Sienna
Verified Customer
Honest Assessment
The folks at CPR checked out my car after we were hearing some noise coming from the front of the car. They isolated the issue and gave us a quote on what it would take to correct the problem, but also told us that the functionality of the car wasn't impaired and that the repair wasn't yet necessary. I appreciated their honesty. They were very gracious and did not charge for their time in assessing the problem.
Recommended
Bill H. from CPR Automotive responded on 09/12/2018
Thank you James, We are happy that we could help!
KW
Kaitlyn W.
Anchorage, AK
Chevrolet Malibu
Verified Customer
Kaitlyn said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/24/2018
Thank you Kaitlyn for your business!
DG
Darrel G.
Anchorage, AK
Subaru Forester (Natl)
Verified Customer
Great service
Great same day service and very reasonable pricing. My go-to shop for almost a decade.
Recommended
Bill H. from CPR Automotive responded on 09/10/2018
Thank you Darrel! We appreciate your patronage for the many years!