Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 806 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 17 days ago

Reviews


SM
Sharon M.
Anchorage, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
CPR NOW
I like the fact they genuinely care. The owner calls to goes over what's wrong, needed, & a quote. All before they start the work. The work is done promptly & texted when done! I absolutely love & trust my vehicle with CPR & will NOT take it anywhere else. :)
Bill H. from CPR Automotive responded on 10/15/2018

Thank you Sharon, for the kind words. We look forward to seeing you next time.


NM
Nancy M.
Anchorage, AK
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Nancy said the business is very good and they do what they are supposed to do. The staff are polite.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018

Thank you Nancy! We appreciate your business!


LW
Loyal W.
Anchorage, AK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Tire changes
Good work
Bill H. from CPR Automotive responded on 10/08/2018

Thank you Loyal! It was great to see you, as always!


SC
Sam C.
Anchorage, AK
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Alaskas Humble autoShop
I brought my BMW in for radiator problems. Their lot was very full but they managed to fix my car in 2 days. After leaving the lot i still experienced problems, I brought my car back and they took a look at it, free of charge, and fixed the error. They are incredibly Humble and admitted it was an error on their end.. Tell me, what mechanic will admit THEY made an issue? About 2% of the autoshops. I know nothing about mechanics but I trust that they are Truly helping me to help and not to make money. Alex is the mechanic I've worked with with my current and past vehicals and hes so kind, his eyes are very soft and his heart is very big. If youre looking for a Humble, Kind, Knowledgeable mechanic, go to. CPR.
Bill H. from CPR Automotive responded on 10/08/2018

Thank you Sam for your kind words! We are happy we could repair your vehicle properly! If you have any furthur issues with your vehicle, please feel free to contact us!


KD
Kathy D.
Eagle River, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Kathy said the staff was courteous and the service was efficient.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018

Thank you Kathy!


AO
Aaron O.
Alaska
Suzuki SX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Aaron said he had previously taken a vehicle in to this business. They looked at it and told him what was wrong. He didn't have the money at the time for the repair or to have the vehicle towed. The vehicle was there 2 days over the time at which the business charges a fee. Knowing his situation, they waived the fee. The employees are honest, trustworthy and really friendly. He trusted what they said. He stated the service was quicker than he thought it would be. He will be taking his vehicle there for any future work. He was really pleased with the service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018

Thank you Aaron!


BH
Bob H.
Anchorage, AK
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Bob said it was timely and good service. They've done a lot of free work for him, before he bought a battery and had them install it for him.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018

Thank you Bob!


DB
Dinah B.
Alaska
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Dinah said the employees are very professional.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 11/02/2018

Thank you Dinah!


LB
Larry B.
Anchorage, AK
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Larry Bowlus
The estimate was accurate, work was fast. Thank you
Bill H. from CPR Automotive responded on 10/01/2018

Thank you Larry! We look forward to your next visit!


SH
Sheena H.
Anchorage, AK
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Sheena said they fixed her son's vehicle. She said they did a great job
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/03/2018

Thank you Sheena! We are happy we could assist your family with their car repairs.


BH
Brandon H.
Anchorage, AK
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Brandon said the business did a satisfactory job. They had to do clutch work at a good price.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/03/2018

Thank you Brandon! We look forward to your next visit!


EH
Eric H.
Fort Richardson, AK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Eric said the business provided quick service and did good work.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 10/03/2018

Thank you for your business Eric!


MS
Matthew S.
Anchorage, AK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Matthew said the staff do well and he's been there quite often. They always do right by him, and he appreciates the honesty. He also needs additional work done.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/24/2018

Thank you Matthew! We look forward to your next visit!


MR
Marquise R.
Anchorage, AK
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Marquise said the staff is always quick, and are very helpful overall.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/24/2018

Thank you Marquise, We appreciate your business!


JC
Joe C.
Anchorage, AK
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Joe said they fixed his problem. He's been several times.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/18/2018

Thank you Joe for your business!


JB
Joe B.
Leander, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Joe said the business did a good job and they were also fantastic.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/18/2018

Thank you Joe! We look forward to your next visit!


LE
Leslie E.
Eagle River, AK
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Excellent service! Highly recommend!
CPR Automotive listened to my concerns and worked diligently to rectify the problems I was having with my vehicle.

They provided excellent service...fixed what they could and contacted another business, on my behalf, to help facilitate what was beyond their scope of practice.

They are very knowledgeable and courteous and kept me informed every step of the way...all of which was/is greatly appreciated.

I would highly recommend CPR Automotive!
Bill H. from CPR Automotive responded on 09/12/2018

Thank you Leslie for your business! We look forward to your next visit!


JK
James K.
Anchorage, AK
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Honest Assessment
The folks at CPR checked out my car after we were hearing some noise coming from the front of the car. They isolated the issue and gave us a quote on what it would take to correct the problem, but also told us that the functionality of the car wasn't impaired and that the repair wasn't yet necessary. I appreciated their honesty. They were very gracious and did not charge for their time in assessing the problem.
Bill H. from CPR Automotive responded on 09/12/2018

Thank you James, We are happy that we could help!


KW
Kaitlyn W.
Anchorage, AK
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Kaitlyn said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 09/24/2018

Thank you Kaitlyn for your business!


DG
Darrel G.
Anchorage, AK
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Great service
Great same day service and very reasonable pricing. My go-to shop for almost a decade.
Bill H. from CPR Automotive responded on 09/10/2018

Thank you Darrel! We appreciate your patronage for the many years!


Displaying Review 61 - 80 of 806 in total