Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 806 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 17 days ago

Reviews


PA
Panteleimon A.
Anchorage, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Panteleimon said it was a really nice visit. They were friendly people at this business and they also provided good work on his vehicle. It was an overall good experience.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 04/13/2018

Thank you!


SH
Seth H.
Fort Richardson, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Seth said this business was professional. The service didn't take a long time.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 04/13/2018

Thank you Seth!


RB
Rob B.
Wasilla, AK
Suzuki XL-7
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2018 Category: Service
Rob said he felt the business was a little dishonest with the quote, so he did not end up having the work done there. He would however, still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 04/12/2018

We are sorry that the customer did not agree with our recommendation but we felt doing a head gasket repair on an engine with almost 170,000 miles that has had overheating issues was a bad idea and recommended engine replacement. 


CW
Carlos W.
Anchorage, AK
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Great place
Excellent customer service and outstanding mechanics. They took care of the problem my vehicle was having. They give me the lowdown how much it was going to cost and take to repair the problem. I always have great satisfaction with CPR Automotive. This why I keep giving them my busines. If you need work to be done to a vehicle this is the right place to take it. They will fixate right the first time.
Bill H. from CPR Automotive responded on 04/13/2018

Thank you Carlos! We appreciate your business!


KT
Keith T.
Anchorage, AK
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Electrical fix
I stopped in and described a gremlin causing problems in my old trucks electrical system, dropped it off and they found a loose ground. Problem solved, thanks again!
Bill H. from CPR Automotive responded on 04/13/2018

Thank you Keith!


KT
Keith T.
Anchorage, AK
Ford E-450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Best shop in town
Always get fast service, needed a quick fix and these guys jumped on it! Within a couple minutes I was back on the road.
Bill H. from CPR Automotive responded on 04/27/2018

Thank you Keith!


SA
Sylvia A.
Anchorage, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
They’re Awesome
CPR automotive is a great place to take your vehicle to. Thought I needed a alternator and they saved me money by telling me it was an alternator wire came loose instead. After taking it in after it came loose again, they put it back on and didn’t charge me anything. I appreciate them and how they are efficient and affordable.
Bill H. from CPR Automotive responded on 04/03/2018

Thank you Sylvia for the great review! We are happy that we could assist you with your repairs.


RW
Richard W.
Anchorage, AK
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Good work
The Mechanics at CPR do good work on my car and often provide feed back on how if possible I can avoid the same problem. I appreciate there work and will continue to send my friends to them as they do a good job.
Bill H. from CPR Automotive responded on 04/03/2018

Thank you Richard!


AH
Antonio H.
Anchorage, AK
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Antonio said he had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 04/03/2018

Thank you Antonio! We appreciate your business!


VW
Viola W.
Anchorage, AK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Viola said this business was very fast.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 03/20/2018

Thank you Viola!


AD
Andrew D.
Elmendorf Afb, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Andrew said the staff was outstanding, and he would highly recommend the business to anyone. They are helpful, honest, and do good quality work.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 03/20/2018

Thank you Andrew!


DM
Dan M.
Anchorage, AK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
They are thorough with analysis and repair, as well as, attention to quality and detail.
I have had a number of repairs done to various vehicles over the years, and have found CPR to be the most reasonable and reliable auto repair shop in the Anchorage area. They are thorough with detail and repair, as well as diagnosis and the prices are well within reason. I strongly recommend them anyone who is in search for quality and responsible repair at an affordable cost.
Bill H. from CPR Automotive responded on 03/19/2018

Thank you Dan! We greatly appreciate your business!


KB
Keyonni B.
Anchorage, AK
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Keyonni said the service was quick and everything was done right.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 04/03/2018

Thank you Keyonni!


LZ
Laurie Z.
Alaska
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Laurie said the service was good and the staff is up-front with the customers. However, she was not given a detailed explanation of the pricing. The cost of the servicing was a little more than she expected.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 04/27/2018

Thank you for your business Laurie!


CH
Cameron H.
Alaska
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Cameron said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 03/06/2018

Thank you Cameron!


JE
Jennie E.
Anchorage, AK
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jennie said the staff was friendly , efficient , and kept her updated during the service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 03/06/2018

Thank you Jennie!


AK
Austin K.
Anchorage, AK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Austin said he had no problems with the service, they provided a tow and the prices were good. He had nothing to complain about.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 03/06/2018

Thank you Austin!


OG
Orlando G.
Chugiak, AK
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Orlando said the employees took good care of his vehicle. The customer service and prices were great.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 03/06/2018

Thank you Orlando, we look forward to your next visit!


JR
John R.
Homer, AK
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
John said the staff at this business made every effort to complete service to his vehicle. But things just did not go as planned. He appreciated that they made the best of it.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 03/06/2018

Thank you John! We appreciate your business!


DK
Dylan K.
Anchorage, AK
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Dylan said that the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.
Bill H. from CPR Automotive responded on 02/15/2018

Great to hear! Thank you!


Displaying Review 121 - 140 of 806 in total