ReScore Reviews™ (3)
98% Would Recommend
Latest Review 6 months ago
Review for Crabtree Automotive Inc.
E. DIANE C. on 04/12/2013
I HAVE HAD GOOD WORK DONE, EXCEPT FOR ONE THING THAT WAS A BIT ANNOYING. AFTER HAVING MY CAR WORKED ON A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I STOPPED IN REALLY QUICK TO HAVE IT LOOKED AT AND IT WAS SOMETHING ABOUT SMOG. WELL, OK, BUT THEN I WAS CHARGED $45 WHICH I WAS VERY STARTLED TO HEAR! I WENT IN BECAUSE I HAD HAD SOME MAJOR WORK DONE ON THE CAR AND WANTED TO MAKE SURE SOMETHING HADN'T GONE WRONG. I WILL BE MORE CAREFUL AND ASK UP FRONT WHAT CHARGES WILL BE FROM NOW ON.
Vehicle: Mercedes-Benz C230
Service Date: 04/11/2013
Review Created: 04/12/2013 08:21 PM
Paula C. at Crabtree Automotive Inc. responded on 04/24/2013
Diane, thanks for letting us know that we didn't make sure that you had the information you needed to make an informed decision concerning your automotive repairs. We apologize and we won't let that happen again.