Review for Craig's Western and Mayflower Service Center
CARL V. on 05/10/2013
"Won't be Going Back"
We won't be going back to Craig's! We have taken cars to Craig's for oil changes for years. The last time the oil was changed in my car, I received an "Oil change required, contact dealer" message on my car not long after the oil change. Went to check the oil and noticed there was no washer fluid visible in the reservoir and the cap was still open, so it appears they didn't fill it. Then we noticed the oil cap was missing!!! Called them and they said to bring it in. So had to make a special trip to take in and the guy told me the oil cap was in the car and had vibrated inside. He was not at all apologetic about the 2 items that were overlooked when we paid to have our oil changed. Not interested in that kind of service!
Vehicle: Dodge Journey
Service Date: 03/04/2013
Review Created: 05/10/2013 12:12 PM