Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1845 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 2.5714286/5Overall Rating 2.5714286/5rating 2.5714286rating 2.5714286rating 2.5714286
Original
Overall Rating 2.07143/5Overall Rating 2.07143/5rating 2.07143rating 2.07143rating 2.07143
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


FB
Frankie B.
Snow Camp, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Great service!
Great service, quick and professional.

LH
Louis H.
Burlington, NC
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Exceptional service and personal treatment.
Service providers took that extra step to help and make the service experience pleasant.

FS
Frank S.
Greensboro, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Excellence
Committed to being fair while while performing excellent service at a reasonable price.

ES
Ellen S.
Greensboro, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
good
all good

LE
Lisa E.
Whitsett, NC
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Thumbs up!
The staff is always friendly and polite and get me out in a timely manner

RT
Richard T.
Burlington, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Excellent service
Service was prompt and included special requests.

RM
Robert M.
Gibsonville, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Excellent & Friendly service
Went in for a tire repair and they were honest and fixed the tire and didn't try to sell me a new one when the old one was fixable. They also fixed a recall that I didn't know about at no charge. Good people!

DM
Dwight M.
Burlington, NC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
on time appointments
very satisfied

WS
Walter S.
Gibsonville, NC
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Great service
Great service

PS
Phillip S.
Burlington, NC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Great service team
My car was in and out of service within the estimated time and the required service was accutately and professionally completed.

HB
Harry B.
Semora, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Ownet
Very friendly crew. They explain in great detail what has to done to your car, if anything.

Verified Customer
Burlington, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Nice service
Friendly staffs and professional service.

KS
Kenneth S.
Burlington, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2019 Category: Service
May 6th Service
may 6th Service
Gregory A C., Service Manager from Crenshaw Hyundai responded on 05/15/2019

I really appreciate your honest review of your recent experience. I am very sorry that you had to return so quickly for an issue that absolutely should have been caught before purchase. There is no excuse or explanation other than my team missed this recall being open. Since the third brake lamp has been replaced, and the stopper for the lamps, I do hope there have been no other issues. Please let me know if there is anything I can do in the future.

Greg Causey
Service Manager
(336) 584-1144

KG
Kathleen G.
Hillsborough, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Tuscon owner
Always satisfied with the outcome of a visit to this dealership. The wait has never been longer than two hours and the waiting area is comfortable. The service personnel are always courteous and prompt with update on how long it will take.
My service employee was very considerate regarding my difficulties with mobility and brought my car to the closest access for me to get to when it was ready.

VB
Vanessa B.
Burlington, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Prompt & Professional
The Service Department continues to provide excellent service on both of our Hyundai vehicles.
Prompt, Professional and Friendly!

RS
Richard S.
Gibsonville, NC
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
They are quick, friendly and efficient.
Appointments are easy to get. They do a great job of service. They know their jobs. They are friendly and have a clean waiting area. Prices are always good.

GE
Greg E.
Greensboro, NC
2008 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Have left and come back! Just excellent customer service! Feel like part of a family!
Exceptional place!

Verified Customer
Durham, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Service worth driving a longer distance for
This dealership is very efficient. They get you in at the time of your appointment. They don't make you wait for several hours while they take care of customers that drop in. There are not several cars lined up wanting. The personnel at this dealership are very friendly and courteous. I drive 50 minutes to have both of my Hyundai vehicles serviced by Crenshaw Hyundai. I stopped patronizing the Hyundai dealer closest to where I live because of the terrible customer service.

RA
Rosemary A.
Burlington, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Solid Customer service!
Customer Service Dept Did a great job taking care of all of my service needs I had also asked for pricing on tires of which they gave me three which is perfect that’s what I would’ve that myself. Friendly Staff!

MS
Michelle S.
Burlington, NC
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Awesome Family Business
Friendly Courteous Satisfaction ever visit