Crest Cadillac Collision Center

Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1917 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review over 1 year ago

Reviews


BL
Brian L.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2011 Category: Collision
Brian said he chose this business because it was either Crest Cadillac Body Shop or the one affiliated with the Rivergate Mall Honda business, and he hadn't heard good things about them.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2011 Category: Collision
Paul said the repairs were excellent and done quickly. The personnel was great.
This review was collected via phone interview by Customer Research Inc.

GR
Gwendolyn R.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2011 Category: Collision
Gwendolyn said she chose this business because they also work on Honda vehicles. She's impressed with the cleaning of her vehicle, which was done at this business.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2011 Category: Collision
Barbara said the shop personnel did a good job, but her vehicle was not ready when promised. She said it was several days late because the insurance adjustor did not do his job properly. Barbara also said this is the best body shop around the Nashville area.
This review was collected via phone interview by Customer Research Inc.

ES
Expo S.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2011 Category: Collision
Spoke with Christina. Completely satisfied customer. Noadded comments.
This review was collected via phone interview by Customer Research Inc.

KT
Keiko T.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2011 Category: Service
Keiko said she would like to thank the facility for the quick repair of her vehicle.
This review was collected via phone interview by Customer Research Inc.

LG
Linda G.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2011 Category: Service
Linda said that she always has such good experiences with this business. They are always so nice and she really enjoys coming here. She appreciates all they do and their good customer service. She would recommend Crest Cadillac to anyone.
This review was collected via phone interview by Customer Research Inc.

MM
Makia M.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2011 Category: Service
Makia said the business didn't contact her during the repair but, their was no need to.
This review was collected via phone interview by Customer Research Inc.

LL
Lucille L.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2011 Category: Service
Lucille said she was extremely satisfied with the business. She did not have enough good things to say about her estimator, Keith. He was very professional and did a great job.
This review was collected via phone interview by Customer Research Inc.

MK
Matthew K.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2011 Category: Service
Matthew said the woman at the counter was very pleasant.
This review was collected via phone interview by Customer Research Inc.

RL
Ryan L.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2011 Category: Service
Ryan said from the moment he entered the business to the time of pick up, he felt he was treated like he was important. He said he never had to make one call for updates.
This review was collected via phone interview by Customer Research Inc.

RP
Russ P.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2011 Category: Service
Russ said they did a fine job.
This review was collected via phone interview by Customer Research Inc.

EH
Emile H.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2011 Category: Service
Spoke with Cordelia. Cordelia said she her vehicle was not ready when promised. It was two days late because they found more damage that needed to be addressed.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2011 Category: Service
John said the insurance company handled the estimate.
This review was collected via phone interview by Customer Research Inc.

DQ
Derek Q.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2011 Category: Service
Derek said it took 3 or 4 days longer than promised due to the bad weather conditions.
This review was collected via phone interview by Customer Research Inc.

SH
Sandra H.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2011 Category: Service
Sandra said she can't give Crest Cadillac Body Shop enough compliments. She mentioned they did a great job.
This review was collected via phone interview by Customer Research Inc.

JB
Jill B.
TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2011 Category: Service
Jill said they did good.
This review was collected via phone interview by Customer Research Inc.

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