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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
BB
Barbara B.
Tennessee
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2015
verified customer Verified Customer
Category: Collision
Barbara said this business did not provide good communication. She had to call and visit this business many times to check on the status of her vehicle. When she reached them, she was told her vehicle would be ready the next day multiples times. The staff was dishonest because they kept lying about the ready date. The original promise time for the service was three days, but it ended up taking three weeks and she was not sure exactly why. The first two coats of paint on her vehicle turned yellow and it was not until the third coat that it stayed white. She asked to talk to the manager to discuss her vehicle and the issues of the delay. She was very pleased with the way he handled the problem. He spoke with the staff working on her vehicle and got them working on it. Her insurance company charged her an extra twenty percent for the cost of her rental vehicle, and when Mark found out about that, he offered her a loaner vehicle free of charge. He returned her rental vehicle as well and paid the twenty percent charge. The person preparing her estimate did not agree about replacing the driver's side door and this business had to call for approval before they could continue. She said she did not feel this business had good communication for the reasons previously mentioned. The staff is great and she would be a returning customer because she really likes this business. She really appreciated Mark and the way he listened to her. He deserves a gold star for great service.
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