Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 6 months ago

Review for Crest Cadillac Collision Center
Marc C. on 05/04/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Marc said the original estimate for the repair to be completed in was 3 or 4 days but it took a month to be completed. After he had driven the vehicle home he found a dent in the hood of the vehicle which was resolved by the facility. The repair was promised for 3 or 4 days and took one month to be completed. The delay was due to a problem with the paint and he said he thought there was a problem with a door but did not recall the cause of the delay exactly. He had to call the facility to get information on the repair so was not satisfied with the communication. As a result of the visit, he will not recommend the facility to others.
Category: Collision
Service Date: 04/23/2015
Review Created: 05/04/2015
This review was collected via phone interview by Customer Research Inc.