Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 5 months ago

Review for Crest Cadillac Collision Center
Ann H. on 06/01/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Ann said the business provides the worst, poor, terrible service. There were scratches on the bumper and around her vehicle. They did not provide the full service that was on her estimate and she is still waiting to return to the business to finish. Her vehicle was not ready when promised as it was delayed by seven days due to miscommunication. She was not kept informed and was not satisfied with the person that prepared her estimate as they called her after leaving her vehicle at the business saying her estimate would be higher. The representative was disrespectful and sarcastic about leaving her vehicle dirty with dust on the interior. She would not recommend the business based on this experience.
Category: Collision
Service Date: 05/20/2015
Review Created: 06/01/2015
This review was collected via phone interview by Customer Research Inc.