Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 5 months ago

Review for Crest Cadillac Collision Center
Chris S. on 02/03/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Chris said when he dropped off his vehicle, he got the impression, they would have repairs completed in 3 to 4 days. However, the repairs took a week due to finding additional damage, and a parts delay. He is not satisfied with their communication, nor the way they kept him informed. He would receive text messages, but there was a long delay between them, and he had to call them. When he did call, he would be transferred to about 3 different people, before he getting the person. He chose them because they are the only Audi repair facility in town.
Category: Collision
Service Date: 01/30/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.