Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 5 months ago

Review for Crest Cadillac Collision Center
Jarrell R. on 03/03/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jarrell said the employee who worked on his vehicle did not notify or provide him with updates during the repair process which he requested when he dropped it off. He made multiple attempts by phone to get feedback and eventually had to speak with a manager to get some answers. After his discussion with the manager, the level of customer service increased and the work performed was perfect. They originally estimated repairs to take three days but readjusted the estimate to two weeks after looking the vehicle over completely.
Category: Collision
Service Date: 02/25/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.