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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
EG
Elisa G.
TN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/08/2011
verified customer Verified Customer
Category: Collision
Elisa said that her vehicle was about two weeks late for reasons that were not explained to her. She was not kept informed during the repair process for reasons they did not give her. It was very frustrating because she was receiving phone calls from the rental and insurance company and she couldn't give them any information. This business didn't even return her calls. When she first brought her vehicle in she asked for a second repair to be done and when she received her vehicle and the total bill at the end, the repair wasn't done and the bill was higher than estimated. The bill was not itemized so there was some confusion about what the extra charges were for when they didn't do the second repair she had asked them to do, so she was not completely satisfied with the communication between her and this business. She stated that there was a change holder in her vehicle but it was missing when she picked it up. She would not recommend this facility to others because of this experience.
Not Recommended
Carl T. from Crest Cadillac Collision Center responded on 11/18/2011 09:43 AM
Elisa, I reviewed your file and found out that the reason for the delays were due to additional damages were found that were not documented by your Insurance company. The reason you did not have an itemized bill was again your insurance company did not and still has not given us their final estimate. The second repair was not performed due to time constraints on your rental car allowance. I am looking into your change holder at this time.
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