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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)

NV
Nora V.
TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2011
verified customer Verified Customer
Category: Collision
Nora said she wasn't given a promised time. She was told it would take 2.5 weeks after the parts arrived, but they took forever. Then she was told her vehicle would be ready on Wednesday and to call then. When she called, she was told they painted the bumper the wrong color, so it would be ready the next day. On Thursday, she was told they painted it the wrong color again. She wasn't kept adequately informed, because she had to call for updates, also affecting the communication. The insurance company dealt with the estimate, so she didn't evaluate the estimator. Since the bumper was delayed, she had to pay for a rental vehicle out of pocket for two days.
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This review was collected via phone interview by Customer Research Inc.
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