Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 5 months ago

Review for Crest Cadillac Collision Center
Michael G. on 01/25/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Michael said there were some scuff marks on the finish. It took 2 separate visits. He said the personnel are disorganized at the front desk and they do not pay attention to details. There's a paint bubble on the hood of his vehicle that still needs to be fixed. Keith is a good communicator and he is nice. His vehicle was dirty when he picked it up.
Category: Collision
Service Date: 01/16/2012
Review Created: 01/25/2012
This review was collected via phone interview by Customer Research Inc.
Carl T. at Crest Cadillac Collision Center responded on 01/31/2012
Michael we do want apologize for the problem that occured when you picked your car up. We have discussed and fixed the disorganized office staff. We are here for you and will take care of any issues that you may have with the repairs that we performed on your car. Please know that is our goal to make you 100% satisfied.