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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
LW
Leslie W.
TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2011
verified customer Verified Customer
Category: Collision
Leslie said there was never a date promised for her vehicle to be ready but it took 29 days which is a very long time. They did find more damage to the vehicle once they got inside. She was not kept adequately informed during the repair process. She called them for updates on the status of her vehicle. The only time Chris called her was when the vehicle was ready. She was not satisfied with the communication. They did not provide her with clear explanations as to what they would be doing with her vehicle. She would not recommend them for the reasons previously stated. Stephanie in the office was very nice.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
Carl T. from Crest Cadillac Collision Center responded on 06/16/2011 06:52 AM
Leslie I am sorry that your repairs took so long and that the communication was inadequate. Sometimes when additional damage is found the repair process is impacted in a negative way. I am not sure who Chris is as Stephanie was your estimator at Crest Cadillac, I am glad that she was nice. Please accept our apology and know that if you ever need our services we will be here for you!
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