Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 5 months ago

Review for Crest Cadillac Collision Center
Regina W. on 10/30/2014
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Regina said the business goofed up twice and her vehicle was at this business two days shy of four weeks. She had to return the first time because they missed a strip on her vehicle that they were supposed to paint, and this was also her biggest issue with this experience. The second time she had to return was because the clear coat was not done right. It was supposed to take two or three hours to fix the paint issue, but it ended up taking three extra days. She was not happy with their communication nor did she consider herself adequately informed because she had to email them when her vehicle was not finished when it should have been. She was glad the representative who handled the estimate called to let her know the price would be going up because they needed extra parts. She will not be returning to them because of the issues already stated and will not be recommending them for the same reason.
Category: Collision
Service Date: 10/17/2014
Review Created: 10/30/2014
This review was collected via phone interview by Customer Research Inc.