Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1712 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.2777769/5Overall Rating 4.2777769/5Overall Rating 4.2777769/5Overall Rating 4.2777769/5rating 4.2777769
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MC
Mary C.
Brunswick, OH
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
The Staff
The Staff at Crestmont are fantastic. They are both professional and friendly.

Anonymous avatar
Verified Customer
Brunswick, OH
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great service
Service advisor Davidis great!

GS
Gregory S.
Medina, OH
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Recent service visit
Service was very fast, service personnel were very helpful, and they even provide customer transportation to and from home to the dealership.

M
M.
Medina, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
quick service and freindly people
excellant

RP
Reina P.
Medina, OH
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great customer service!
Nice employees. Always trying to make us feel comfortable and satisfied.
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


AG
Annette G.
Medina, OH
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Excellent service and friendliness of staff
Excellent service and friendliness of staff
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


AJ
Alisa J.
Brunswick, OH
2013 Hyundai Genesis Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great service!
David is the best!
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the postive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


RS
Raymond S.
Valley City, OH
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great people, great service
Did call to ask about my left over synthetic oil,but no response.Still waiting.Thanks Ray
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the feedback. Hopefully you were able to find your voice mail that we left you and that we were able to get the excess oil back to you. Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


RC
Ralph C.
Ravenna, OH
2010 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
The Best!
Robert and his staff has always treated me and my family with respect and has worked on our vehicles accurately, effectively, the first time!
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


GH
George H.
Brunswick, OH
2012 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Car wash only
Car was clean
ROBERT A. from Crestmont Hyundai

Thank you for the good survey. Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are disappointed that we did not reach that goal during your last visit and would appreciate any suggestions to make your experience better during your next visit.


JW
John W.
Litchfield, OH
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
freindly,respectful,honest
very good dealership
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


SP
Sally P.
Homerville, OH
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Great and timely service
A++
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the "A++". Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


LD
Lorraine D.
Mayfield Heights, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
all employees are very accomodating to the customers needs. very helpful.
5 star rating .Couldn't be more please with the level of knowledge and service! Thank you Crestmont Hyundai for making me a fan.
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are excited to have you as a fan! We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


DG
David G.
Brecksville, OH
2018 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Great service and friendly staff. Great coffee too.
This is my 3rd lease from this dealership. Very happy with the overall experience.
ROBERT A. from Crestmont Hyundai

Thank you for the good survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are disappointed that we did not reach that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


Anonymous avatar
Verified Customer
Lagrange, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
The people
David in service department is great! This company actually seems to consider my time as valuable and provides service in a timely and courteous manner.
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel David offered the great service during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


LG
Linda G.
Medina, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Service
Service was prompt and friendly. Service personnel very knowledgeable.
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


Anonymous avatar
Verified Customer
Grafton, OH
2016 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Oil change
Basic oil change, nothing special. I only go here because I bought my car there and want to have a record of my oil changes if I choose to trade in my car.
ROBERT A. from Crestmont Hyundai

Thank you for the good survey and the feedback. Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


DR
David R.
Medina, OH
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Doing what we ask for quickly
Appointment was made online and you were waiting for us, took the car right in and in a reasonable time returned the car.
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


SS
Stephen S.
Medina, OH
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018 Category: Service
Fast and Friendly
Great Service and Fast
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the postive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next service visit.


Anonymous avatar
Verified Customer
Strongsville, OH
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018 Category: Service
GReat Service
Fast professional service. Would recommend highly.
ROBERT A. from Crestmont Hyundai

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!