Patrick said they provided excellent service. They said his vehicle would be ready at a certain time and it was. They were excellent and it was a very nice place. They were very friendly and Christian people.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Pat,
Sorry for the late response. Thanks!
Keep it on the road,
John

GARY / PAM J.

Jacksonville, FL

Saab 9-3

Verified Customer

07/14/2017

AWESOME SERVICE!

John NEVER stopped hunting for my part that is for my car that is no longer made! It took a while but he is the only place in Jacksonville that will even work on my car!!! I would and have recommended him to others and will continue to do so! Thank you, John! Oh, by the way, he is very honest and a really good guy, so is his mechanic!

Recommended

John K. from Crossroads Auto Repair & Service responded on 07/17/2017

Pam,
Thank you for the review. I am glad we finally got the right part. Hopefully no more oil leak.
Have a great week!
John

ANDREW S.

Jacksonville, FL

Chevrolet Chevy Express

Verified Customer

06/27/2017

Great place to get your car worked on great customer service!

The owner was great the technician fix the van the first time very happy with the work!

Recommended

John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Andrew,
Thank you for thew review. I appreciate the opportunity to repair the van. We always like to know how we are doing, especially with a first time repair. Thanks again!
Have a great day,
John

Dylan K.

Jacksonville, FL

Hyundai Elantra

Verified Customer

06/24/2017 Category: Service

Dylan said this business did everything quickly and they were clean. They did a good job.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Dylan,
Thanks for the review. I am glad the car is working well, let us know if anything changes or you need any service, we are here to help.
Have a great week,
John

JOHN / FRANCIS G.

Jacksonville, FL

Toyota Sienna

Verified Customer

06/23/2017

The wonderful ambiance and decor.

John is a good, Christian man who is as good as his word.

Recommended

John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Jack,
Thank you. I appreciate our friendship as well as our business relationship. It is always a pleasure to catch up while we repair the van.
Thank you again,
John

WILL H.

Jacksonville, FL

Chevrolet Silverado

Verified Customer

06/16/2017

Complete professional service

Highly respect their workmanship on my repaired truck.. Truly a most friendly auto repair with a high honest requirement to their customers..Great place for auto repair...

Recommended

John K. from Crossroads Auto Repair & Service responded on 07/05/2017

Will,
Thank you for the response. I appreciate the kind review as well as the opportunity to repair the Chevy. I hope all is well.
Have a great week,
John

Marlene C.

Middleburg, FL

Nissan Rogue

Verified Customer

06/14/2017 Category: Service

Marlene said this business provided good service, and she has no complaints.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 07/05/2017

Marlene,
Thank you for the review. I hope all is well with the Nissan. If you have any further needs please dont hesitate to call.
Thank you,
John

Kerri H.

Jacksonville, FL

Jeep Wrangler

Verified Customer

05/24/2017 Category: Service

Kerri said she really appreciated their service and the service was great.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Kerri,
Thank you for the review. I hope all is going well with the Jeep. If you need anything in the future, please call.
Thanks,
John

Nancy M.

Jacksonville, FL

Honda Accord

Verified Customer

05/22/2017 Category: Service

Nancy said she was very pleased with the service this business provided. They were thorough and the staff were very nice.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Nancy,
Thank you for the review. I hope all is well. Glad to be of service.
John

Sherwali K.

Jacksonville, FL

Nissan Quest

Verified Customer

05/19/2017 Category: Service

Sherwali said his experience was awesome and the service was excellent. John did a really good job on his vehicle and he's an awesome mechanic. He is friendly, and good. He is the best mechanic and he tells all his friends about them.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Sherwali,
Thank you for the review. I am glad the Van is doing well.
Have a great week,
John

PATRICIA R.

Jacksonville, FL

Saturn Aura

Verified Customer

05/17/2017

Kind and competent

Great

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Pat,
Thank you for the review. It was great seeing you again, and of course working on the Saturn. I am glad all is well.
Have a blessed weekend,
John

Sam T.

Jacksonville, FL

Mazda 3

Verified Customer

05/16/2017 Category: Service

Sam said he was very satisfied with the service. He has visited this facility before. They not only take in his vehicle but they explain what is being done from the very beginning.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Sam.
Thanks for the review. It was alittle of a challange this time with the Mazda, but it worked out. I hope all is well.
Enjoy the weekend,
John

TONY G.

Jacksonville, FL

Cadillac DeVille

Verified Customer

05/11/2017

excellent service

A+

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Tony,
Thank you for the review. It was great seeing you again and working on the Caddy is always a treat!
Have a great week,
John

TOM D.

Jacksonville, FL

Chevrolet Silverado

Verified Customer

05/09/2017

Good place to go

Quality work with quality pricing.
John and staff can diagnose and repair the simplest to the most complex issues.

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Tom,
Thanks for the review. I appreciate the opportunity to service the Chevy. It is always great to see you as well.
Have a good day,
John

RICHARD P.

Jacksonville, FL

Kia Soul

Verified Customer

05/09/2017

The wonderful smile of the proprietor

Great service great price great location

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/09/2017

Richard,
Thank you for the review. I like the new car. Glad all is well.
Have a great day,
John

GRETCHEN H.

Jacksonville, FL

Mazda 3

Verified Customer

05/05/2017

Best car service!

Great customer service including helping get car to shop and me to work. No unexpected surprises in cost of repairs.

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/08/2017

Gretchen,
Thank you for the review. It is always great seeing you and being able to work on the Mazda.
Have a great week,
John

LYLE S.

Jacksonville, FL

Volvo XC70

Verified Customer

05/04/2017

Your work

You are an amazing repair man thanks tons

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/08/2017

Lyle,
Thanks! I am glad to be of service.
Have a great week,
John

Lucie E.

Jacksonville, FL

Toyota Corolla

Verified Customer

04/19/2017 Category: Service

Lucie said the business was very helpful and he understood her situation.

Recommended

This review was collected via phone interview by Customer Research Inc.

Joe D.

Jacksonville, FL

Honda Pilot

Verified Customer

04/18/2017 Category: Service

Joe said he appreciated the good service provided by this business.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Joe,
Sorry for the late response. Thank you for the review.
It was great seeing you and catching up. I am glad the Honda is doing well.
Enjoy the weekend,
John

Bill A.

Jacksonville, FL

Jeep Liberty

Verified Customer

03/17/2017 Category: Service

Bill said this business gives him good service, the prices are good and the work is excellent.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 03/22/2017

Bill,
Thanks for the review, I was out of the country last week. Sorry for the late response.
I am glad all is well with the Jeep.
Thanks,
John

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Location

Address

1343-3 Romney Street
Jacksonville, FL 32211

(904) 726-5446

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About Your “one stop shop” for all of your automotive repair or service needs. We service foreign and domestic, from oil changes to overhauls. Founded by John Klinkenberg in 2001, the shop’s motto has never changed. Honest, Affordable and Reliable, service and repair.

Crossroads auto is dedicated to offering great service at affordable rates. We strive to build relationships and we look forward to assisting you with all of the required services of your vehicle. Please stop by our store and visit. We look forward to being able to “wow” you with our level of professional and personal service. The coffee is always fresh and the bathrooms are spotless. We look forward to meeting you soon.

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Crossroads Auto Repair & Service

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332 Reviews

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