Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

332 Reviews

100% Would Recommend
92% Business Response
Latest Review 17 days ago

Reviews


PB
Patrick B.
Jacksonville, FL
Suzuki Forenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Patrick said they provided excellent service. They said his vehicle would be ready at a certain time and it was. They were excellent and it was a very nice place. They were very friendly and Christian people.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 09/13/2017

Pat,
Sorry for the late response. Thanks!
Keep it on the road,
John


GJ
GARY / PAM J.
Jacksonville, FL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
AWESOME SERVICE!
John NEVER stopped hunting for my part that is for my car that is no longer made! It took a while but he is the only place in Jacksonville that will even work on my car!!! I would and have recommended him to others and will continue to do so! Thank you, John! Oh, by the way, he is very honest and a really good guy, so is his mechanic!
John K. from Crossroads Auto Repair & Service responded on 07/17/2017

Pam,
Thank you for the review. I am glad we finally got the right part. Hopefully no more oil leak.
Have a great week!
John


AS
ANDREW S.
Jacksonville, FL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
Great place to get your car worked on great customer service!
The owner was great the technician fix the van the first time very happy with the work!
John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Andrew,
Thank you for thew review. I appreciate the opportunity to repair the van. We always like to know how we are doing, especially with a first time repair. Thanks again!
Have a great day,
John


DK
Dylan K.
Jacksonville, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Dylan said this business did everything quickly and they were clean. They did a good job.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Dylan,
Thanks for the review. I am glad the car is working well, let us know if anything changes or you need any service, we are here to help.
Have a great week,
John


JG
JOHN / FRANCIS G.
Jacksonville, FL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
The wonderful ambiance and decor.
John is a good, Christian man who is as good as his word.
John K. from Crossroads Auto Repair & Service responded on 06/28/2017

Jack,
Thank you. I appreciate our friendship as well as our business relationship. It is always a pleasure to catch up while we repair the van.
Thank you again,
John


WH
WILL H.
Jacksonville, FL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Complete professional service
Highly respect their workmanship on my repaired truck.. Truly a most friendly auto repair with a high honest requirement to their customers..Great place for auto repair...
John K. from Crossroads Auto Repair & Service responded on 07/05/2017

Will,
Thank you for the response. I appreciate the kind review as well as the opportunity to repair the Chevy. I hope all is well.
Have a great week,
John


MC
Marlene C.
Middleburg, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Marlene said this business provided good service, and she has no complaints.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 07/05/2017

Marlene,
Thank you for the review. I hope all is well with the Nissan. If you have any further needs please dont hesitate to call.
Thank you,
John


KH
Kerri H.
Jacksonville, FL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017 Category: Service
Kerri said she really appreciated their service and the service was great.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Kerri,
Thank you for the review. I hope all is going well with the Jeep. If you need anything in the future, please call.
Thanks,
John


NM
Nancy M.
Jacksonville, FL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Nancy said she was very pleased with the service this business provided. They were thorough and the staff were very nice.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Nancy,
Thank you for the review. I hope all is well. Glad to be of service.
John


SK
Sherwali K.
Jacksonville, FL
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Sherwali said his experience was awesome and the service was excellent. John did a really good job on his vehicle and he's an awesome mechanic. He is friendly, and good. He is the best mechanic and he tells all his friends about them.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/30/2017

Sherwali,
Thank you for the review. I am glad the Van is doing well.
Have a great week,
John


PR
PATRICIA R.
Jacksonville, FL
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
Kind and competent
Great
John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Pat,
Thank you for the review. It was great seeing you again, and of course working on the Saturn. I am glad all is well.
Have a blessed weekend,
John


ST
Sam T.
Jacksonville, FL
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
Sam said he was very satisfied with the service. He has visited this facility before. They not only take in his vehicle but they explain what is being done from the very beginning.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Sam.
Thanks for the review. It was alittle of a challange this time with the Mazda, but it worked out. I hope all is well.
Enjoy the weekend,
John


TG
TONY G.
Jacksonville, FL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017
excellent service
A+
John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Tony,
Thank you for the review. It was great seeing you again and working on the Caddy is always a treat!
Have a great week,
John


TD
TOM D.
Jacksonville, FL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017
Good place to go
Quality work with quality pricing.
John and staff can diagnose and repair the simplest to the most complex issues.
John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Tom,
Thanks for the review. I appreciate the opportunity to service the Chevy. It is always great to see you as well.
Have a good day,
John


RP
RICHARD P.
Jacksonville, FL
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017
The wonderful smile of the proprietor
Great service great price great location
John K. from Crossroads Auto Repair & Service responded on 05/09/2017

Richard,
Thank you for the review. I like the new car. Glad all is well.
Have a great day,
John


GH
GRETCHEN H.
Jacksonville, FL
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017
Best car service!
Great customer service including helping get car to shop and me to work. No unexpected surprises in cost of repairs.
John K. from Crossroads Auto Repair & Service responded on 05/08/2017

Gretchen,
Thank you for the review. It is always great seeing you and being able to work on the Mazda.
Have a great week,
John


LS
LYLE S.
Jacksonville, FL
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2017
Your work
You are an amazing repair man thanks tons
John K. from Crossroads Auto Repair & Service responded on 05/08/2017

Lyle,
Thanks! I am glad to be of service.
Have a great week,
John


LE
Lucie E.
Jacksonville, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Lucie said the business was very helpful and he understood her situation.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Jacksonville, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Joe said he appreciated the good service provided by this business.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Joe,
Sorry for the late response. Thank you for the review.
It was great seeing you and catching up. I am glad the Honda is doing well.
Enjoy the weekend,
John


BA
Bill A.
Jacksonville, FL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Bill said this business gives him good service, the prices are good and the work is excellent.
This review was collected via phone interview by Customer Research Inc.
John K. from Crossroads Auto Repair & Service responded on 03/22/2017

Bill,
Thanks for the review, I was out of the country last week. Sorry for the late response.
I am glad all is well with the Jeep.
Thanks,
John


Displaying Review 81 - 100 of 332 in total