Pat,
Thank you for the review. It was great seeing you again, and of course working on the Saturn. I am glad all is well.
Have a blessed weekend,
John

Sam T.

Jacksonville, FL

Mazda 3

Verified

05/16/2017 Category: Service

Sam said he was very satisfied with the service. He has visited this facility before. They not only take in his vehicle but they explain what is being done from the very beginning.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Sam.
Thanks for the review. It was alittle of a challange this time with the Mazda, but it worked out. I hope all is well.
Enjoy the weekend,
John

TONY G.

Jacksonville, FL

Cadillac DeVille

Verified

05/11/2017

excellent service

A+

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Tony,
Thank you for the review. It was great seeing you again and working on the Caddy is always a treat!
Have a great week,
John

TOM D.

Jacksonville, FL

Chevrolet Silverado

Verified

05/09/2017

Good place to go

Quality work with quality pricing.
John and staff can diagnose and repair the simplest to the most complex issues.

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Tom,
Thanks for the review. I appreciate the opportunity to service the Chevy. It is always great to see you as well.
Have a good day,
John

RICHARD P.

Jacksonville, FL

Kia Soul

Verified

05/09/2017

The wonderful smile of the proprietor

Great service great price great location

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/09/2017

Richard,
Thank you for the review. I like the new car. Glad all is well.
Have a great day,
John

GRETCHEN H.

Jacksonville, FL

Mazda 3

Verified

05/05/2017

Best car service!

Great customer service including helping get car to shop and me to work. No unexpected surprises in cost of repairs.

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/08/2017

Gretchen,
Thank you for the review. It is always great seeing you and being able to work on the Mazda.
Have a great week,
John

LYLE S.

Jacksonville, FL

Volvo XC70

Verified

05/04/2017

Your work

You are an amazing repair man thanks tons

Recommended

John K. from Crossroads Auto Repair & Service responded on 05/08/2017

Lyle,
Thanks! I am glad to be of service.
Have a great week,
John

Lucie E.

Jacksonville, FL

Toyota Corolla

Verified

04/19/2017 Category: Service

Lucie said the business was very helpful and he understood her situation.

Recommended

This review was collected via phone interview by Customer Research Inc.

Joe D.

Jacksonville, FL

Honda Pilot

Verified

04/18/2017 Category: Service

Joe said he appreciated the good service provided by this business.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 05/18/2017

Joe,
Sorry for the late response. Thank you for the review.
It was great seeing you and catching up. I am glad the Honda is doing well.
Enjoy the weekend,
John

Bill A.

Jacksonville, FL

Jeep Liberty

Verified

03/17/2017 Category: Service

Bill said this business gives him good service, the prices are good and the work is excellent.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 03/22/2017

Bill,
Thanks for the review, I was out of the country last week. Sorry for the late response.
I am glad all is well with the Jeep.
Thanks,
John

Santiago C.

Jacksonville, FL

Honda Civic

Verified

03/15/2017 Category: Service

Santiago said this business provided good quality service. They were very fast and efficient and he had no complaints. He would like to thank the mechanic.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 03/22/2017

Santiago,
Thank you for the opportunity to repair the Honda. This review helps us track our service and customer satisifaction. I will pass the gratitude along to our mechanic, Santiago.
Have a great week,
John

John C.

Jacksonville, FL

Toyota Tundra

Verified

03/11/2017 Category: Service

John said they did a good job on everything.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 03/22/2017

John,
Thank you for the review. We strive to provide great service. Thanks again, if we can help in the future. please call.
John

JOHN / FRANCIS G.

Jacksonville, FL

Toyota Sienna

Verified

03/09/2017

First Class Service

This is a place you can trust to do the job right the first time at a fair price.

Recommended

John K. from Crossroads Auto Repair & Service responded on 03/22/2017

Jack,
Thanks for the review, I was out of town last week, sorry for the late response. I hope all is well.
John

CLEBURN S.

Jacksonville, FL

Dodge Caravan

Verified

02/23/2017

Your honesty!!!!!!!

I would defenitely recommend this business to anyone!!!!!

Recommended

John K. from Crossroads Auto Repair & Service responded on 02/28/2017

Cleburn,
Thank you for the review. I am thankful for customers like you. It is always great talking to you, and working on the van.
Have a great week,
John

ANGELIQUE H.

Jacksonville, FL

Ford Explorer

Verified

02/15/2017

The best experience every having my car serviced.

Mr John is a wonderful person. He explained everything to me that was going on with my car. He did not pressure me into having everything done at once. The most important repair that was needed at the time was suggested. The prices are the best and the work was fast. Crossroads auto provide professional and personal care. I will take my car back in a couple of weeks to have my other services done. I highly recommend Crossroads auto.

Recommended

Daniel Z.

Jacksonville, FL

GMC Envoy XL

Verified

02/14/2017 Category: Service

Daniel said everything they did was great.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 02/15/2017

Daniel,
Thank you for allowing us to servbice your GMC. I appreciate the review as well. I hope the repairs are still working properly.
Have a great day,
John

Jason C.

Jacksonville, FL

Ford Pickup

Verified

01/25/2017 Category: Service

Jason said John does good work, he is loyal, honest and a friend of his.

Recommended

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 02/06/2017

Jason,
Thanks for the review, sorry for the late response. I hope the Ford is running well.
Have a great week,
John

GARY / PAM J.

Jacksonville, FL

Saab 9-3

Verified

01/24/2017

Awesome as always!

John & the other man who work there are both wonderful! No matter how silly my question, they always take the time to answer it without being sarcastic. I have been to many other repair shops where the men talk down to the women like they are idiots. They always do an excellent job on my car at a reasonable price. In fact, my car is a German car that is no longer being made. Parts are hard to come by. In fact, he is trying to find a part for my car at this time! I would recommend them to anyone.

Recommended

John K. from Crossroads Auto Repair & Service responded on 02/06/2017

Pam,
Thanks for the review, I am still trying to find that seal. I will call you when it is in.
Thanks again,
John

RODNEY / LAMANNA A.

Jacksonville, FL

Jeep Wrangler

Verified

01/18/2017

Great service

A very honest and capable auto tech I will always trust Mr John

Recommended

John K. from Crossroads Auto Repair & Service responded on 02/06/2017

Rodney,
Thanks for the review, sorry for the late response. I hope all is well!
Have a great week,
John

TONY G.

Jacksonville, FL

Cadillac DeVille

Verified

01/17/2017

car repair.

great service and attention to detail.

Recommended

John K. from Crossroads Auto Repair & Service responded on 02/06/2017

Tony,
Thanks for the review, it was great getting to know you. I appreciate the opportunity to service the Cadillac.
John

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Location

Address

1343-3 Romney Street
Jacksonville, FL 32211

(904) 726-5446

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crossroadsautojax.com

About Your “one stop shop” for all of your automotive repair or service needs. We service foreign and domestic, from oil changes to overhauls. Founded by John Klinkenberg in 2001, the shop’s motto has never changed. Honest, Affordable and Reliable, service and repair.

Crossroads auto is dedicated to offering great service at affordable rates. We strive to build relationships and we look forward to assisting you with all of the required services of your vehicle. Please stop by our store and visit. We look forward to being able to “wow” you with our level of professional and personal service. The coffee is always fresh and the bathrooms are spotless. We look forward to meeting you soon.

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Crossroads Auto Repair & Service

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322 Reviews

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