Crossroads Auto Repair & Service

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904-726-5446
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(418 Reviews)
5 star
93%
4 star
5%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
92% Business Response
Latest Review 5 days ago

Reviews

JK
JUDY K.
Middleburg, FL
Scion xB
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Honest, reliable, Congenial
I have been a customer at Crossroads since 2002. You can count on good service at Crossroads. They have always been honest with me regarding repairs. They take care of my car like it belongs to them. Always a smile when you arrive, they listen to your concerns and make sure you are satisfied with their answers.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Judy,
Thank you for the review, I appreciate your loyalty. It is always great to see you with or without the Scion.
Have a great week!
John

DS
Dennis S.
Florida
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018 Category: Service
Dennis said the service at this business was excellent.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Dennis,
Thank you for the review and opportunity to repair the Honda. I am glad all is well.
Have a good day,
John

DW
Daisy W.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018 Category: Service
Daisy said the business treated her very professionally and kept her well informed.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Daisy,
Thank you for the review. I know the Chevy has some more issues but we can work through those.
I look forward to getting the Chevy running smooth and back on the road.
Have a good day,
John

IS
Ingrid S.
Jacksonville, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018 Category: Service
Ingrid said, the oil change was good, and there were no problems.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Ingrid,
Thank you for the review, we appreciate the opportunity to service the Honda.
Have a great week,
John

AG
ALAN G.
Jacksonville, FL
Nissan Frontier
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2018
Best auto service in town!!
John and Santiago offer a great and attentive service!!!!
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Alan,
Thank you for the review. I am glad to hear the Nissan is doing well.
Have a great day,
John

PT
Patricia T.
Jacksonville, FL
Toyota 4Runner
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018 Category: Service
Patricia said staff is honest, and did a great job in a very timely manner. The people at the business are amazing, communicative and educational.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Patricia,
Thank you for the review, I am sorry it has taken me so long to respond. I did not see this in June. I am glad everything is okay with the Toyota. Please know we perform all needed repairs on Toyota's.
I hope you have a good week,
John

LJ
LANE J.
Jacksonville, FL
Toyota Highlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2018
Reliability
John gives me personal attention. I think he does this with everyone. I can count on him to be honest and truthful. When you rely on your car daily. That is very important. John is also a Christian and he walks the walk.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Lane,
Thank you for the review. I appreciate your trust and loyalty. I strive to treat everyone the same, and hopefully to have a christian atmosphere and christian dealings with all. I thank you for the kind words. Always a pleasure to see you and to work on the Toyota.
Have a great week,
John

SM
Santiago M.
Jacksonville, FL
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018 Category: Service
Santiago said he would recommend this business for service.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Santiago,
Thank you for the review. I am sorry it has taken so long to respond.
Have a great week,
John

PV
Pushpa V.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018 Category: Service
Pushpa said the facility is very reasonable.
Recommended
John K. from Crossroads Auto Repair & Service responded on 07/30/2018

Pushpa,
Thank you for the review. I am sorry it has taken so long to respond. The car looks great with the paint job. Have a great day.
John

JG
JOHN / FRANCES G.
Jacksonville, FL
Toyota Sienna
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
Best Service.......EVER
John and his staff have always gone out of their way to accommodate me and my wheelchair equipped van without making me feel, "special", yet I feel special whenever I go there because of the efficient, timely service I've come to expect from them.
Recommended
John K. from Crossroads Auto Repair & Service responded on 06/11/2018

Jack,
Thank you for the review. It is always a pleasure to see you and get to service the Toyota. i appreciate your friendship and loyalty. Have a great week
John

DR
DEE R.
Jacksonville, FL
Acura Integra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
Excellent Service
John, is a true man of his word and never tries to sell you anything that you don't need.
Recommended
John K. from Crossroads Auto Repair & Service responded on 06/11/2018

Dee,
Thank you. I appreciate the trust you place in us. It is a great opportunity we have to not only service cars with wonderful owners but to be able to build friendships as well. I always look forward to seeing you and spending some time catching up.
Enjoy the week.
John

BP
Ben P.
Jacksonville, FL
Honda Civic Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2018 Category: Service
Ben said John does good work, he is very professional, and he did exactly what he needed, at a good price.
Recommended
John K. from Crossroads Auto Repair & Service responded on 06/11/2018

Ben,
Thank you for the review, and the opportinuity to service the Honda Civic. I am thankful for the opportunity to gain your trust.
Have a great week.
John

KS
Kitti S.
Jacksonville, FL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018 Category: Service
Spoke with Kitti. She said the staff did a great job and they're fantastic. She's been going to this business for a long time.
Recommended
John K. from Crossroads Auto Repair & Service responded on 06/11/2018

Kitty,
Thanks for the review! Sorry it has taken so long to respond. I hope all is going well with the Toyota. Glad to see you again as well.
Have a wonderful week,
John

GC
Gary C.
Florida
Chevrolet S-10
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018 Category: Service
Gary said the business has cheap pricing and the staff is honest.
Recommended
CY
CHRIS / DAWN Y.
Jacksonville, FL
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Quality, Dependable service!
My family and I have depended on Crossroads to keep our vehicles going for many years. They have never disappointed whether the job be large or small. They have always provided us with fast, friendly, affordable, and quality service. Thanks again!!
Recommended
Displaying Review 106 - 120 of 418 in total