Michael said he is very unhappy with this business and he will never go back. He said he was charged $164 for them to re-screw something for him. The mechanic said it was due to his experience in finding the issue. He stated he felt it was excessive and he was overcharged.

This review was collected via phone interview by Customer Research Inc.

John K. from Crossroads Auto Repair & Service responded on 04/26/2016

Michael,
I am sorry that you are unhappy with our price. There was no overcharge for the repair to your Toyota. Truth be told we repaired what you could not. After you had replaced all the parts in your clutch system and spending three days trying to fix it, you brought it to us. Yes we charged you the correct book time to replace the clutch master cylinder which you had installed improperly. Maybe next time you should bring your vehicle to a professional first, save time and money. Just a thought.
John

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1343-3 Romney Street
Jacksonville, FL 32211

(904) 726-5446

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crossroadsautojax.com

About Your “one stop shop” for all of your automotive repair or service needs. We service foreign and domestic, from oil changes to overhauls. Founded by John Klinkenberg in 2001, the shop’s motto has never changed. Honest, Affordable and Reliable, service and repair.

Crossroads auto is dedicated to offering great service at affordable rates. We strive to build relationships and we look forward to assisting you with all of the required services of your vehicle. Please stop by our store and visit. We look forward to being able to “wow” you with our level of professional and personal service. The coffee is always fresh and the bathrooms are spotless. We look forward to meeting you soon.

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Crossroads Auto Repair & Service

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