Crossroads Hyundai at Centerra


Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

688 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.4347822/5Overall Rating 4.4347822/5Overall Rating 4.4347822/5Overall Rating 4.4347822/5rating 4.4347822
Original
Overall Rating 1.6521757/5rating 1.6521757rating 1.6521757rating 1.6521757rating 1.6521757
91% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just Great"
Everyone was friendly and helpful. Even though I didn't buy my Hyundai from Crossroads Hyundai, they still treated me as if I had. Very easy and fast experience!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 08:07 AM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/19/2018

Thank you for your feedback!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service, friendly staff, comfy waiting area, and complementary car wash"
Self-explanatory, service was done relatively quickly, staff were friendly, waiting area was comfortable, and they include a complementary car wash if the weather is nice.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 05:28 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/17/2018

Thank you for your feedback and your business!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Bruce Y. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vending machines"
If there are any, where are they?
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 02:27 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/17/2018

Thank you for your feedback. We do have vending machines in the hallway around the corner from the service department.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
William G. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance check"
People were very courteous and informative plus a free car wash, great customer service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 02:34 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/16/2018

Thank you for your feedback!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Wayne T. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent service, as always.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/15/2018 07:17 AM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/16/2018

Thank you for your feedback!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Joyce M. on 02/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Disappointed on the cost."
Disappointed on the cost.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 06:26 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/16/2018

Your feedback is appreciated!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Edmund R. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The facility is designed to easily service vehicles and still provide a comfortable area for the driver to wait. "
A positive atmosphere and good answers to a customer's questions.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 10:32 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/13/2018

Thank you for your feedback and your business.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled maintenace service"
Work done in timely fashion
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/12/2018 03:30 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/13/2018

Thank your for your feedback!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Michael C. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Out of town Hyundai Customer"
I drove into Loveland for a few days and found I had some issues with my brakes. Service was easy to schedule and very professional. Like my Hyundai dealer here in Tinley Park IL, you to are fantastic when it came to customer service and professionalism.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 03:39 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/09/2018

Thank you for your business and your feedback.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Verified Customer on 02/05/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Reliable and quick"
I had a good experience with my most recent service at Hyundai. They were professional and fairly quick in completing my appointment.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/05/2018 09:54 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/06/2018

Thank you for your business and your feedback.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Peggy T. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was very helpful"
Very helpful for what I needed for the car
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 02/04/2018 05:56 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 02/06/2018

Glad to hear about your recent service. Thank you for your feedback.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Joseph M. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick friendly service."
Came in for LOF and tire rotation. Fast enough service. The hand car wash not so good. Took to the automatic wash on the way home.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 01/31/2018 01:56 PM
Sunny M. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I have been going here for years, they service department is friendly and knowledgeable.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 01/29/2018 09:09 AM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/29/2018

Thank you for your business and feedback!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Jessica G. on 01/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time with appointment and doesn’t add on services, does make suggestions of what your car needs. "
Thumbs up
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/28/2018 07:14 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/29/2018

Thank you. Your feedback is very importatn to us.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Verified Customer on 01/28/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service - but Expensive"
Always a great experience, but I have a hard time understanding why a standard oil change should cost $71.46. I will think twice about coming out to the dealer next time.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/28/2018 05:27 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/29/2018

Thank you for your feedback.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Verified Customer on 01/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice workers"
Service done quickly & as I scheduled an appointment they serviced my care first before those that just dropped in.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/28/2018 09:37 AM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/29/2018

Your business and your feedback and very important to us. Thank you so much.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Linda K. on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Most of the sevice managers have been helpful"
There has been a lot of change over in the service department. Not sure why. Most have been helpful but on the service visit prior to this one the manager was not helpful when I asked why that day the service was more than the same service I'd had 2 weeks earlier. she asked me if I had the invoice with me. why would I carry those with me? It was a light bulb change. Is that why you all have a computer so you can look up the types of service done? Shouldn't the amount be in the record too?
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/27/2018 03:41 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/29/2018

Thank you for your feedback. It is very important to me. We certainly can look up your history in the computer system. I would like to get some more information from you if I can.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Deborah B. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and efficient "
The Crossroads Hyundai dealership is convenient to my Windsor home. I was impressed with the service department. I expected to be without my car all day but it was ready by 1! I was picked up by a driver and the service department took the time to explain in detail the service performed....I appreciated the time they took!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/24/2018 06:06 PM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/25/2018

Thank you for your business and your feedback. It is greatly appreciated.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Robert M. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Theyve Finally Figured It Out!"
Above and Beyond Service from a great team of friendly people dedicated to service. I used to gread going and would actually drive over to Greeley from Loveland instead of have to go here. They have a made a lot of changes and now they make you feel like that truly care about your vehicle! I am impressed!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/24/2018 05:52 AM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/24/2018

Thank you for your feedback and your business. I'm glad to hear that things are moving in the right direction for us to handle your service needs once again!

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Service was good
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/23/2018 09:33 AM
A1e58ddccc94e6d5db706c6ef3534a76?s=28
Sean G., Service Manager at Crossroads Hyundai at Centerra responded on 01/24/2018

Thank you for your business. Your feedback is greatly appreciated.

Sean Goldsberry
Service Manager
970-624-6246
Sgoldsberry@mycrossroadshyundai.com
Displaying Review 1 - 20 of 688 in total