Crossway's Automotive Repair Service

Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96
5.0

( 532 Reviews )

99% Would Recommend
Latest Review 3 months ago

Reviews


CS
Cathy S.
Oriskany Falls, NY
Honda CR-V
Verified Customer
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09/09/2019
Oil change and tire rotation
We continue to be thoroughly satisfied with Crossways, for both our car and truck.

SK
Sarah K.
Hamilton, NY
Honda Pilot
Verified Customer
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09/04/2019
A great place to take your car
Matt is always friendly, thorough and has taken great care of our cars for years, don’t hesitate.

MB
Michael B.
Mercury Milan
Verified Customer
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08/17/2019
Great service!
Professional device with a smile. Quick and courteous.

PG
Paul G.
Hamilton, NY
Toyota Highlander
Verified Customer
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08/14/2019
Service and repair
Once again I received great service with a good explanation of what was done!!

ES
Ed S.
Hyundai Tucson
Verified Customer
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08/07/2019
Always good
Always a very reliable place to have anything done .

SL
Sharon L.
Toyota RAV4
Verified Customer
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08/07/2019
Great service
Can make an appointment in a very reasonable length of time and the prices are just as reasonable.

RG
Robert G.
Hamilton, NY
Chevrolet Cruze
Verified Customer
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08/05/2019
chevy cruze
Matt is the most professional and courteous mechanic I have ever encountered.

EB
Elaine B.
Bouckville, NY
Hyundai Santa Fe
Verified Customer
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08/02/2019 Category: Service
Elaine said the business was good, she's never had any problems with them, they do a real good job and she appreciated them.
This review was collected via phone interview by Customer Research Inc.

BG
Betty G.
Madison, NY
Ford Taurus
Verified Customer
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08/01/2019 Category: Service
Betty said that the place was super nice, the work was tops and it had very nice people.
This review was collected via phone interview by Customer Research Inc.

TR
Theresa R.
Madison, NY
Jeep Patriot
Verified Customer
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07/25/2019 Category: Service
Theresa said that the place was good to her.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
Madison, NY
Dodge Pickup
Verified Customer
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07/22/2019
Smart and caring about every vehicle
Matt at Crossways is the best with customers and the vehicle's he's working on. I had my 07 dodge ram in for service work and I felt right at home while I was waiting for my truck to be fixed. I will take my truck no where else but to Matt At Crossways Automotive!! Thank you Crossways

KR
Kara R.
New York
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Kara said she was really happy with her service. The employees were straight forward. They provided excellent service. The service price was fine.
This review was collected via phone interview by Customer Research Inc.

IG
Ira G.
Madison, NY
Chrysler Sebring
Verified Customer
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07/10/2019
Matt is the best
If you have a flat tire (that was the reason for my visit), or any other car problem, Matt is the place in Madison for quick efficient reliable service with a smile. Matt is also a fellow hay fever sufferer so in the summer we can always commiserate.

WM
William M.
Hubbardsville, NY
Subaru Forester
Verified Customer
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07/09/2019
Excellent service
Matt is very honest and competent.

SS
Shiri S.
New York
Hyundai Sonata
Verified Customer
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07/09/2019 Category: Service
Shiri said that she always gets good service and trusts the staff to always give her a fair price. They only do exactly the work that she needs done to her vehicle and she appreciates how comfortable and unique the waiting area is. Everyone is always very nice and she added she always feels welcome there.
This review was collected via phone interview by Customer Research Inc.

CJ
Christopher J.
New York
Toyota Corolla
Verified Customer
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07/05/2019 Category: Service
Christopher said the service was incredibly quick, and that everything with this visit was fast and easy. He appreciated the staff taking care of his inspection.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Earlville, NY
Ford Fusion
Verified Customer
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06/17/2019 Category: Service
John said the business gave him options for the service. The business had good communication and gave excellent customer service.
This review was collected via phone interview by Customer Research Inc.

CB
Cindy B.
Hamilton, NY
Subaru XV Crosstrek
Verified Customer
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06/13/2019 Category: Service
Cindy said she has no complaints about this business. The staff is friendly and helpful. They do anything she wants for her. They are great and she loves them.
This review was collected via phone interview by Customer Research Inc.

MU
Michael U.
New York
Subaru Outback
Verified Customer
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06/10/2019 Category: Service
Michael said the employees communicated very well.
This review was collected via phone interview by Customer Research Inc.

WB
Warren B.
Earlville, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Good job!
Always satisfied with Crossway's service!

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