Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

269 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


LC
Loring C.
Waco, TX
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2017
Good Service
I am a long time client and have always appreciated the personal treatment I received when bringing my car in for service. The mechanics would talk with you individually about the problem. On my last visit I noticed a change in their customer service. The mechanics did not come personally to talk to me; it was handled by the office personnel much like typical repair shops. I'm sure they were busy, but I did miss the personal touch I was used to receiving on my previous visits. They are still and honest and good repair shop.

BP
Bill P.
China Spring, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
Bill said he went in for ball joints and an alignment service. The employees could not do the alignment but the ball joint service was okay.
This review was collected via phone interview by Customer Research Inc.

DL
Dale L.
Waco, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2017 Category: Service
Dale said they were behind and it took a little time but they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
Joseluis L.
Waco, TX
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Joseluis said everything was great and he has no complaints. The service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EO
Emilio O.
Waco, TX
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2017 Category: Service
Emilio said this business was great. However, they were busy so they had a hard time communicating with the facility, regarding his warranty.
This review was collected via phone interview by Customer Research Inc.

CM
Colleen M.
Woodway, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Spoke with Wayne. He said this business had his vehicle for 2.5 weeks. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EJ
Edward J.
Texas
Infiniti M37
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2017 Category: Service
Edward said the service was good but it took a long time.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Wylie, TX
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017 Category: Service
David said they are excellent, but the price was a little higher than he expected. They got scheduled his appointment in a timely manner and they gave him a clear explanation of the work that was needed.
This review was collected via phone interview by Customer Research Inc.

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