Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

380 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


NK
Nambi K.
Cupertino, CA
Toyota Highlander
Verified
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08/15/2018 Category: Service
Nambi said a staff person called and explained the service. It was great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Jose, CA
Subaru Forester
Verified
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08/13/2018
Good and fast service
Did a smog check. Took me 10 minutes.

TD
Tom D.
Cupertino, CA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Tom said this business knew what they were doing. They provided an efficient plan for their time and their schedule. They will lend a loaner vehicle, if needed. They are extremely customer oriented and reasonably priced. They are widely regarded in his local community for all the same reasons. This business is one of the top auto facilities. They have a hierarchy of experience, they have techs with degrees, and they also have senior men who have worked on all sorts of vehicles over the years.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Los Altos, CA
Subaru Outback
Verified
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07/31/2018 Category: Service
Brian said the staff at this facility were helpful, they were conscientious, and on point. The staff kept the spare parts for him. They checked things on his vehicle that he could fix later. He really liked their attitude.
This review was collected via phone interview by Customer Research Inc.

ES
EILEEN S.
Los Gatos, CA
Subaru Impreza Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Customer-centered!
Great , honest, timely service

FP
Faramarz P.
Cupertino, CA
BMW 325is
Verified
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07/14/2018 Category: Service
Faramarz said this business provides excellent service. He tells everybody if they go to this business one time, the rest of their life, they will go there.
This review was collected via phone interview by Customer Research Inc.

KE
Ken E.
Cupertino, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ken said the employees did great work. They did what they said they would when they said they would. Their prices were good.
This review was collected via phone interview by Customer Research Inc.

CC
CHARLIE C.
Montara, CA
Ram 1500
Verified
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07/11/2018
Great service, very quick and reasonably priced
I'm going on a couple years worth of oil changes here. Very honest and reputable place to take your vehicle for service.

GD
GOVINDA D.
Sunnyvale, CA
Mazda Mazda3
Verified
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06/30/2018
Wonderful staff
One of the best customer service, the staff was wonderful polite and respectful so does the work.

BM
Bernard M.
Cupertino, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Spoke with Yvonne. She said the staff always surpasses expectations.
This review was collected via phone interview by Customer Research Inc.

KM
Kristi M.
Cupertino, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Kristi said she took her vehicle to this business to have some engine work done. Her vehicle was still dripping oil so she took it back and they figured out the problem. They fixed it in a couple of hours and didn't charge her. She was overall very satisfied with them. They dealt with her honestly and did what she needed. They were very easy to work with.
This review was collected via phone interview by Customer Research Inc.

SP
Sai P.
Mountain View, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Sai said the business has great customer service.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Cupertino, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Frank said he was very happy with the service and the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Cupertino, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Cupertino, CA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Tom said this business fixed all his problems and they look a head for future problems that may arise. They are completely on top of their stuff.
This review was collected via phone interview by Customer Research Inc.

KO
KATHY O.
Sunnyvale, CA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Competent reliable for a fair price
I always feel satisfied with my experiences at this place. I rely on Al and Walter to keep my '93 Lincoln Town Car in tip-top shape. I have recommended Cupertino Auto Care to many people who have all been happy also.

TN
Tim N.
Scotts Valley, CA
Nissan Xterra
Verified
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05/29/2018 Category: Service
Spoke with Bernie. He said the engine service light still comes on.
This review was collected via phone interview by Customer Research Inc.

SR
Sureshbabu R.
Cupertino, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Sureshbabu said he felt comfortable with the service at this business but the price was high.
This review was collected via phone interview by Customer Research Inc.

AN
Akbar N.
San Jose, CA
Lexus LS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Akbar said the service at this business was good. He even takes his commercial vehicles to this facility.
This review was collected via phone interview by Customer Research Inc.

JU
Jack U.
Los Altos, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jack said the business takes care of the vehicle. They are also very informative.
This review was collected via phone interview by Customer Research Inc.