Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

470 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


IS
Irene S.
Cupertino, CA
Geo Prizm
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2014 Category: Service
Spoke with Joey. He said they were pretty good.
This review was collected via phone interview by Customer Research Inc.

JK
Jacintha K.
Cupertino, CA
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2014 Category: Service
Jacintha said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

AN
Aaron N.
Santa Clara, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2014 Category: Service
Aaron said this business did a pretty good job. They were more expensive than he expected. They had good customer service.
This review was collected via phone interview by Customer Research Inc.

WW
Winston W.
Lexus LS 460
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2014 Category: Service
Winston said the service was good.
This review was collected via phone interview by Customer Research Inc.

YT
Yuma T.
Cupertino, CA
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2014 Category: Service
Yuma said the service was good but it could be faster.
This review was collected via phone interview by Customer Research Inc.

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Irene C.
Cupertino, CA
Lexus LS 430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2014 Category: Service
Irene said it wasn't perfect, but it was very good.
This review was collected via phone interview by Customer Research Inc.

TG
TOBY G.
Palo Alto, CA
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2014
Good, solid service
I've gone to Cupertino Auto for almost 7 years. They know my car, provide friendly service, and are always happy to help out in a pinch.

ND
Nayan D.
Cupertino, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2014 Category: Service
Nayan said this business is good, fast, and quick.
This review was collected via phone interview by Customer Research Inc.

KB
Kai B.
Cupertino, CA
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2014 Category: Service
Kai said the business does a really good job. They are honest and professional.
This review was collected via phone interview by Customer Research Inc.

LE
Leticia E.
Cupertino, CA
RAM Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2014 Category: Service
Leticia said after the first service, her vehicle broke down and she had to take it back for a second time. They said they had to keep it overnight and test drive it. They got the vehicle fixed but used a lot of gas. She mentioned all of the gas they went through but did not have any proof of how much gas was in the vehicle when she left it at the business. The service advisor was very nice and they did get the vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Cupertino, CA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2013 Category: Service
John said the work is done pretty well.
This review was collected via phone interview by Customer Research Inc.

PH
PATRICE H.
Sunnyvale, CA
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2013
Service
They always take great care of my car and often without an appt.

BM
BEN M.
Cupertino, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2013
Good reliable service
The service for 18 yr old Toyota was an overkill $700. Next time balance the value of the car and provide service accordingly.

JU
JACK U.
Volkswagen GTI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2013
Upfront Help
I'm happy to be taking my Volkswagen to get maintained by the mechanics at Cupertino Auto. They always are straight with me about what needs work and what they can do for me. I'm always happy with the help there because they are there to make sure that I am satisfied.
Al R. from Cupertino Auto Care responded on 08/02/2013

Thank you for being a loyal customer of ours, we appreciate your business and look forward to seeing you next time. Al