Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 361 Reviews )

99% Would Recommend
Latest Review 5 days ago

Reviews


JR
James R.
La Palma, CA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
James said the staff were a little busy, but they took him to the front of line anyway. They did a good job.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Cypress, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Paul said the staff was friendly and awesome. The service was quick, and the business is close to his house.
This review was collected via phone interview by Customer Research Inc.

MC
MARLA C.
Buena Park, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Great service, trustworthy, good price
I have nothing but good experience with an honest, trustworthy owner -- Brian -- and very good service!

JR
JAN R.
Cypress, CA
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018
40 Point Inspection on new to me used car.
I service my car here and bought another car (used) so used the AAA coupon for 40 point inspection. All appeared great but when I got home noticed there was a comment about 'no dip stick' on transmission fluid. What does this mean to me? Was the transmission fluid not checked? Is this an open area that I need to be concerned about? Should I be looking into getting a dip stick? From where, dealer?

Would've been nice if this was mentioned to me so I could've asked those questions and had immediate answers.

I have enjoyed having my car serviced here in the past (2008 Ford Edge) and still will use your company but would like answers.
Thanks for the opportunity to 'vent' !

JB
JON/SUSIE B.
Garden Grove, CA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Honest Service and Great Quality
Cypress Auto Repair always gives me an honest diagnosis and quality service without adding unnecessary items. They have my trust.

WP
William P.
Los Alamitos, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
William said this business had awesome customer service. Brian, the manager was courteous and friendly. He was given a lot of information he needed to know about his vehicle.
This review was collected via phone interview by Customer Research Inc.

SZ
Susan z.
California
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Susan said she was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

LT
Lucille T.
Anaheim, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Lucille said the employees were very nice. They provided good service. They completed service fast. She was happy with her service.
This review was collected via phone interview by Customer Research Inc.

RC
RAY C.
Long Beach, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2018
Great shop to have your vehicle worked on.
Very helpful everytime I needed work to be done. Friendly, clean, far pricing.

DG
David G.
Lakewood, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
David said the business was fast, reliable, and it helped him when other facilities couldn't.
This review was collected via phone interview by Customer Research Inc.

SS
SANDRA S.
Anaheim, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Professional, knowledgeable, courteous, skilled, proficient, efficient customer service
I find the service provided to be efficient, thorough and exceedingly professional. The staff is patient, always pleasant and committed to excellence in their skilled profession

EL
Ely L.
Cypress, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Ely said the employees always do what is promised, the prices are disclosed, and they try to get done as soon as possible. If they believe they won't be they will call and let the customer know. They are very honest and good employees.
This review was collected via phone interview by Customer Research Inc.

RA
RON A.
Long Beach, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2018
My go too
Service is quick,expertly done ,with complete satisfaction , in my cases I cannot say enough.

KS
KATHY S.
Cypress, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Service and honesty
This place is awesome. They tell you what you NEED and DON’T need. Like what repairs you can wait on and which should be done right away and why in each instance. I took my 2001 truck in and they completely made the repairs that would keep me safe on road to Utah. My tires, shocks, struts, wheel bearings, etc., you get the idea. And on top of it all they had my truck back to me a day early. I will only take my vehicles to this place. They are super pleasant to work with.

JR
JEFF R.
Anaheim, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
work complete very fast
work performed very fast

SU
Steve U.
California
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Steve said the staff were great and communicated with him. He said the experience was great.
This review was collected via phone interview by Customer Research Inc.

DS
DANIELLE S.
Buena Park, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Honest place to take your car
I like going into a neighborhood shop that is honest and takes the time to be "Neighborly". All of the people I have talked to there are very nice and helpful.

CB
Clark B.
Anaheim, CA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Clark said the employees were good. He was pleased with their work. He has used this business for the last 5 - 6 years.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Cypress, CA
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jose said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JO
Jonathan O.
Stanton, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jonathan said the service was good and the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 261 - 280 of 361 in total