Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

214 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


EW
Elane W.
Cottage Grove, OR
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Elane said the service was good.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
CRESWELL, OR
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Bob said the staff were very knowledge, personable and easy to talk to. They were professional about everything they did there.
This review was collected via phone interview by Customer Research Inc.

DN
Duncan N.
Cottage Grove, OR
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Duncan said the business did a great job, he was happy with the service and the price.
This review was collected via phone interview by Customer Research Inc.

JV
JUDY V.
Cottage Grove, OR
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018
The best!
Have been a customer of “D and D” sine my Toyota had 16,000 miles and have puttered through many parts of Oregon and Washington, and none of that would have been possible had the qualified mechanics not cured or prevented internal mechanical problems. Service is done in a timely fashion as is their feedback when asked “what did you find?” Because of my trust in their judgement and training, have consistently told them that if they find something besides what they were taking care of that day, there is no need to call me for an OK - my answer would be and has been “ go ahead and fix it.”

DW
DON PATRICIA W.
Cottage Grove, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018
Customer service. Second to none!!
Jeff and His employees work hard everyday to ensure every customer gets the time and service they deserve ;), they Go above and beyond the normal shop , they pick u up , Drop u off , wash your vehicle when repaired and never charge for anything additional only what was quoted , Fair prices ,Best customer service and the Best mechanics you will find , from Rodney at front desk to jeff and guys in back you get the Best service available any where in Oregon I don’t trust any other shop with my vehicles unless they r not set up for something but even than they find a way .;)), smart ,kind , generous ,Proffessional what more is there .Best shop in Oregon !!!!

LB
Les B.
Cottage Grove, OR
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Spoke with Pauline. She said she really likes the business. The staff is pleasant, honest and easy to work with.
This review was collected via phone interview by Customer Research Inc.

BT
BILL T.
Cottage Grove, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018
The people
Great job as slwaysThank you

TB
Tanya B.
Dallas, OR
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018
Great service
Got me in at the last minute and provided excellent fast service for an affordable price.

JT
JOE BRANDY T.
Cottage Grove, OR
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Fair, they don’t try to fix what isn’t broken
Friendly, accurate, fast service!! Best mechanics around!!!

LS
Linda S.
Cottage Grove, OR
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Linda said the business had great customer service and honest explanations.
This review was collected via phone interview by Customer Research Inc.

SS
SUSAN S.
Cottage Grove, OR
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
Everyone is very nice
My headlight was changed within just a few minutes and I was on my way. Very considerate and efficiently done.

JB
Jordan B.
COTTAGE GROVE, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Jordan said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Cottage Grove, OR
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Mark said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
Jeremy C.
Cottage Grove, OR
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Spoke with Cindy. She stated the business staff completed her service quick and they did it right. It didn't cost too much to fix. She stated she would like to thank them for washing it.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Lorane, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Spoke with Misty. She said the employees were thorough and did a good job. They are looking forward to doing future business with them.
This review was collected via phone interview by Customer Research Inc.

JW
Joshua W.
Oregon
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Joshua said the employee had some ideas on what needed to be done to repair his vehicle. Since his vehicle wasn't completely fixed, he will have to return to the business.
This review was collected via phone interview by Customer Research Inc.

JW
JAN FAITH W.
Cottage Grove, OR
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Trustworthy local auto shop
This is a very good local auto repair shop. They are very trustworthy and complete all work in a very professional manner. Costs are reasonable and repairs are completed on-time and for the quoted price.

KH
Katie H.
Cottage Grove, OR
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Spoke with George. He said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Cottage Grove, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
James said he thought he had a huge issue with his vehicle when he took it in. The staff was able to confirm that it was not as bad as it could have been. They were truthful.
This review was collected via phone interview by Customer Research Inc.

BL
Brian L.
Cottage Grove, OR
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Brian said the employees figured out the vehicle's problem right away and Jeff was great. He highly recommends the business and he will continue bringing his vehicle to them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 214 in total