Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

257 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JG
Jim G.
Cottage Grove, OR
Ram 2500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Jim said the service was good. He enjoyed the staff members and the work they did.
This review was collected via phone interview by Customer Research Inc.

DN
David N.
Cottage Grove, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Eager to Help
The place is clean the service is awesome I just wish I could have got the work I wanted done. This is the second place I've been to that they haven't done what I requested. Brad Chevrolet being the other one. I asked for the radiator to be completely flushed and the thermostat to be changed and none of it was done. All they did was bleed the radiator a little and put a new cap on it which cost $85. They did take it for a run but it only overheats for 30 seconds if the heater is on. And from a cold start. It's still doing the same thing.

MJ
Mike J.
Cottage Grove, OR
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Fast, friendly, professional, and honest.
I always feel confident that my vehicle will be repaired in a professional manner. The folks at D &D Automotive always go above and beyond my expectations.

BH
Brian H.
Cottage Grove, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Spoke with Brian's wife. She said she is very satisfied with the business's work. The staff is always honest.
This review was collected via phone interview by Customer Research Inc.

RL
Ralph L.
Oregon
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Ralph said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
COTTAGE GROVE, OR
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Jim said the business did a really good job and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

DW
Dianna W.
Cottage Grove, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Dianna said she appreciated the courteousness of the staff. They were friendly and honest. They were up front with her and called her when her vehicle was done. They treated her with respect even though she didn't know a lot about vehicles. They were awesome.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Cottage Grove, OR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Personable and professional.
Listens, responds, tests and fixes the problem.

JP
Jim P.
Cottage Grove, OR
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Jim said the employees were good, did what they said they would, and didn't overcharge.
This review was collected via phone interview by Customer Research Inc.

GH
Gifford H.
Cottage Grove, OR
Geo Metro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Gifford said the staff did the job he needed done, and it was very pleasant.
This review was collected via phone interview by Customer Research Inc.

CM
Christain M.
Oregon
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Christain said that service was great. It was an emergency situation and it was fixed that same day,
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Cottage Grove, OR
Volkswagen Cabrio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Incredible place!!
Love these guys!! I brought my car in a few time to get some maintenance issue taken care of.. shocks, power steering belt. Not only did I pay less than my original quote, my car was done earlier than expected!!! I won’t go anywhere else for any automotive needs!!! Thank you

LC
Leslie C.
Cottage Grove, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
Great service
Jeff and his team look after my car as if it were their own. They took a lot of time trying to discover what might be causing a certain problem. We always feel that the car has been thoroughly inspected.

LM
Luke M.
Cottage Grove, OR
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Luke said the staff was courteous, professional, and it got the work done on time.
This review was collected via phone interview by Customer Research Inc.

RC
RODNEY C.
COTTAGE GROVE, OR
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
good
very good

BO
Bill O.
Cottage Grove, OR
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018
Perfect.
Perfect! And don't forget to bring your vehicle in on Free Beer Tuesdays!

AF
Alex F.
Cottage Grove, OR
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018
Customer service was very good.
I was happy with the service given to me, however D&D could not find the issue in which I brought the car in for.. D&D did find other repairs that needed to be done. It has been a while since I have had the car serviced so I went ahead and had those issues addressed. I am still having the problem with the car and the check engine light comes and goes. So I will bring it to another shop to see if they can find the problem.

BS
Bob S.
Cottage Grove, OR
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Spoke with Robert. He said this business was honest. They did good work.
This review was collected via phone interview by Customer Research Inc.

PC
Pete C.
Oregon
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Pete said it was a great experience and he will definitely be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

BB
Boyd B.
Cottage Grove, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
warranty work
Excellent job getting this all worked out and put back together,Thanks Boyd

Displaying Review 81 - 100 of 257 in total