Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

288 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


GH
Gifford H.
Cottage Grove, OR
Geo Metro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Gifford said the staff did the job he needed done, and it was very pleasant.
This review was collected via phone interview by Customer Research Inc.

CM
Christain M.
Oregon
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Christain said that service was great. It was an emergency situation and it was fixed that same day,
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Cottage Grove, OR
Volkswagen Cabrio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Incredible place!!
Love these guys!! I brought my car in a few time to get some maintenance issue taken care of.. shocks, power steering belt. Not only did I pay less than my original quote, my car was done earlier than expected!!! I won’t go anywhere else for any automotive needs!!! Thank you

LC
Leslie C.
Cottage Grove, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
Great service
Jeff and his team look after my car as if it were their own. They took a lot of time trying to discover what might be causing a certain problem. We always feel that the car has been thoroughly inspected.

LM
Luke M.
Cottage Grove, OR
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Luke said the staff was courteous, professional, and it got the work done on time.
This review was collected via phone interview by Customer Research Inc.

RC
RODNEY C.
COTTAGE GROVE, OR
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
good
very good

BO
Bill O.
Cottage Grove, OR
Toyota Highlander
Verified Customer
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03/05/2018
Perfect.
Perfect! And don't forget to bring your vehicle in on Free Beer Tuesdays!

AF
Alex F.
Cottage Grove, OR
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018
Customer service was very good.
I was happy with the service given to me, however D&D could not find the issue in which I brought the car in for.. D&D did find other repairs that needed to be done. It has been a while since I have had the car serviced so I went ahead and had those issues addressed. I am still having the problem with the car and the check engine light comes and goes. So I will bring it to another shop to see if they can find the problem.

BS
Bob S.
Cottage Grove, OR
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Spoke with Robert. He said this business was honest. They did good work.
This review was collected via phone interview by Customer Research Inc.

PC
Pete C.
Oregon
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Pete said it was a great experience and he will definitely be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

BB
Boyd B.
Cottage Grove, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
warranty work
Excellent job getting this all worked out and put back together,Thanks Boyd

LF
Lance F.
COTTAGE GROVE, OR
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Lance said his girlfriend's vehicle blew a tie rod end while he was driving it. The work was finished, amazingly, the same day. The work was well under their estimate cap. Jeff was extremely fast. It was great. There was little or no down time, which was greatly appreciated.
This review was collected via phone interview by Customer Research Inc.

SH
Sue H.
Cottage Grove, OR
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Sue said they would recommend the business.
This review was collected via phone interview by Customer Research Inc.

JO
Jimmy O.
Cottage Grove, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Jimmy said the staff was awesome to deal with.
This review was collected via phone interview by Customer Research Inc.

EW
Elane W.
Cottage Grove, OR
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Elane said the service was good.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
CRESWELL, OR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Bob said the staff were very knowledge, personable and easy to talk to. They were professional about everything they did there.
This review was collected via phone interview by Customer Research Inc.

DN
Duncan N.
Cottage Grove, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Duncan said the business did a great job, he was happy with the service and the price.
This review was collected via phone interview by Customer Research Inc.

JV
JUDY V.
Cottage Grove, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018
The best!
Have been a customer of “D and D” sine my Toyota had 16,000 miles and have puttered through many parts of Oregon and Washington, and none of that would have been possible had the qualified mechanics not cured or prevented internal mechanical problems. Service is done in a timely fashion as is their feedback when asked “what did you find?” Because of my trust in their judgement and training, have consistently told them that if they find something besides what they were taking care of that day, there is no need to call me for an OK - my answer would be and has been “ go ahead and fix it.”

DW
DON PATRICIA W.
Cottage Grove, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018
Customer service. Second to none!!
Jeff and His employees work hard everyday to ensure every customer gets the time and service they deserve ;), they Go above and beyond the normal shop , they pick u up , Drop u off , wash your vehicle when repaired and never charge for anything additional only what was quoted , Fair prices ,Best customer service and the Best mechanics you will find , from Rodney at front desk to jeff and guys in back you get the Best service available any where in Oregon I don’t trust any other shop with my vehicles unless they r not set up for something but even than they find a way .;)), smart ,kind , generous ,Proffessional what more is there .Best shop in Oregon !!!!

LB
Les B.
Cottage Grove, OR
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Spoke with Pauline. She said she really likes the business. The staff is pleasant, honest and easy to work with.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 288 in total