Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

545 Reviews

98% Would Recommend
Latest Review about 5 hours ago

Reviews


FD
Fred D.
Hamilton, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Fred said the staff did a good job. They're thorough and fast.
This review was collected via phone interview by Customer Research Inc.

HB
Hannah B.
Purcellville, VA
BMW 328i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Hannah said she had to take her vehicle back to the business. The staff were really friendly, awesome, and she appreciated their service. This was her first visit to the business, and she's pleased so far.
This review was collected via phone interview by Customer Research Inc.

SC
Sherry C.
Leesburg, VA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Sherry said she liked the staff, and the price was fair. The service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Ashburn, VA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Chris said the staff is pretty honest, and they explain everything. He never leaves with unanswered questions.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Leesburg, VA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
Communication, Proficiency, Integrity
My wife's car had a miss. Turned out to be a bad plug & wire. Got it fixed for the estimated cost. No surprises when she picked it up. I like that. Jen has outstanding people skills. The only reason it is 4 and not 5 stars is cost, although I'm sure that would be my issue with any shop this side of the Blue Ridge. I deeply appreciate your willingness to work with me the times I have ways to keep the cost for parts down. Don't think many shops would do that.

EJ
Eric J.
Leesburg, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Open, honest and friendly
D&D has handled my car maintenance needs for years, most recently was replacing pads and rotors for front breaks. They always greet me with a knowing smile when I'm there. They always complete the work on time and at a far more reasonable price than a dealership.

KC
Karen C.
Shepherdstown, WV
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Karen said all around they are excellent. Their service is thorough, timely, friendly and they did what they said that they would do.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Leesburg, VA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
friendly small town “gas station” feeling.
Excelllent service, fair prices, very friendly and personable employees. Reminded me of the small town one and two hoist “gas stations” I used to go to when I was a whole lot younger. I’ll be going back.

MG
Mary Ann G.
Leesburg, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Inspection
I had to get my minivan inspected and it was quick and easy at D&D.
Happy to have them to take care of our cars.

MH
Mark H.
Paeonian Springs, VA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Mark said the bill was not properly explained to him.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Leesburg, VA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Greg said the staff is friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Leesburg, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Been going here since they opened
D & D automotive repair is awesome. We take all our cars there and they are the best! You get a great deal and they are very honest. If you want good service and honest estimates and repairs this is the place to go!

IC
Iva C.
Leesburg, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Iva said the staff was polite and considerate and great. She said she appreciates the truthfulness and how respectful they were.
This review was collected via phone interview by Customer Research Inc.

DB
Dick B.
Leesburg, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Dick said he always received outstanding service. The facility was a great place to get his vehicle worked on. He has no problems and the service is outstanding.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Bluemont, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Jason said the staff were available, and they got his vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

CG
Charles G.
Leesburg, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Charles said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Jake R.
Leesburg, VA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Jake said the facility got the job done, and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Leesburg, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Larry said he was pleased with the work.
This review was collected via phone interview by Customer Research Inc.

KK
Kristen K.
Leesburg, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Fantastic service!
Timely, friendly, very reasonable and trustworthy! As someone who knows very little about car maintenance, everything that was done was explained as well as what would be needed in the future. Jenn (service adviser) is very nice and was willing to explain everything I asked. I also love the color coded e-mail they send about what is needed now and in the future, very easy to understand. Will be my shop for my luxury vehicle indefinitely!

PF
Patrick F.
Leesburg, VA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Patrick said the business is pricey.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 545 in total