Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1494 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


LL
LISA L.
Round Lake, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Customer Service
Outstanding customer service!!! I have been coming to D Wells for a year now and have never had any issues. They really care for your vehicle and will make suggestions and recommendations, as needed, without making you feel pressured. I highly recommend this place to anyone who’s looking for excellent customer service, decent pricing, and overall great care for their vehicle.

HH
HECTOR H.
Gurnee, IL
Saturn L300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Honesty and foward.
Work was done that was discussed.

DH
Don H.
Park City, IL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great people
Best bunch of guys. Will show and explain any and all problems.

JS
JOHN S.
Gurnee, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Great service
The staff is very friendly and knowledgeable. Service is done in a timely fashion .

MB
Mike B.
Gurnee, IL
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Great service while understanding your budget
Dave and Tim do a great job of letting you know what has to be done and what can wait or is coming up. Never had a problem with any service work they have done. Been going there for years.

Verified Customer
Gurnee, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
expertise, efficiency and fair pricing
Provide excellent customer service and fair pricing.

DW
Dan W.
Gurnee, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Glad they’re here
Wife was happy with nene suspension installed on our RAV4. She’s happy, I’m happy.

JP
John P.
Gurnee, IL
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
John said they do a good job and the people are great over there.
This review was collected via phone interview by Customer Research Inc.

HH
HECTOR H.
Gurnee, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Prompt and courteous service.
Good service.

JN
Jackie N.
Old Mill Creek, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great service
They give great service everytime

AH
Andy H.
Grayslake, IL
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Professionally Friendly
I have been a customer of D. Wells Automotive, at the recommendation of a friend, for years. From the first moment I walked through their doors, until my most recent visit, I was treated as if I had been a customer for decades. Their staff is extremely knowledgeable and understand that not everyone understands our vehicles as well as we should, and does not judge us for it. From general maintenance, to more troublesome issues, whenever I drive my car away from the shop I can feel the quality work that they put into it. As long as I have a need for a vehicle, D. Wells will be the place I take it for all Automotive needs.

CM
CHAD M.
Lindenhurst, IL
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Trustworthy
Trust trust trust

DT
Diane T.
Gurnee, IL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Wells accommodates my needs and schedule, but mostly, they know what they’re doing!
Wells is honest, keeps me informed, looks out for all our car needs!

Verified Customer
Lake Villa, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Best tire dealer and garage in the area!
Wonderful customer service and employees have great knowledge about products!

LF
LISA F.
Gurnee, IL
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Car Repair and Service
They fixed an alignment that other car dealerships said was nothing wrong!
Great technicians to talk to

BB
Bruce B.
Gurnee, IL
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Bruce said they do fantastic work and he has been going here a long time.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Libertyville, IL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Mark said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICK M.
Gurnee, IL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Best Service!
Fair and honest. Jamie is very helpful and knowledgeable and goes above and beyond.

MM
Mike M.
Gurnee, IL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Mike said the staff was responsive.
This review was collected via phone interview by Customer Research Inc.

LN
Lisa N.
Gurnee, IL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Lisa said that they did what she wanted and she is happy with their service.
This review was collected via phone interview by Customer Research Inc.