Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1468 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 7 hours ago

Reviews


CM
CHAD M.
Lindenhurst, IL
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Oil change
Always, always take my cars here from simple oil changes to major issues.
Great work and most important, I trust them.

BD
Bryan D.
Winthrop Harbor, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Always pleasant
Nice place to go for tires. Have not visited for other services yet. Accommodating. Punctual.

PG
Paul G.
Lake Villa, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great customer service
Staff is always personable, professional and helpful. I never feel like they are trying to upsell me or talk me into services I don't need

HH
HECTOR H.
Gurnee, IL
Saturn L300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Honesty and foward.
Always upfront and foward.

MM
Mike M.
Gurnee, IL
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Mike said that the business did what they were expected to and he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

JO
Justin O.
Gurnee, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Mechanic
Always a pleasure and great service

DM
Dave M.
Gurnee, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
C Magnuson
Great service!

SC
Sean C.
Lindenhurst, IL
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Trustworthy
This is the only place I trust to bring my car without worrying of being over charged or if the work was done properly. Both the father/son owners and staff are respectful, trustworthy, and take the time to explain clearly what work needs to be done to my vehicle and the estimated price that they quote. Been a customer since we moved to Gurnee over 15 years ago.

JO
Justin O.
Gurnee, IL
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Mechanic
Great service and a place they will remember your name.

JD
Jill D.
Gurnee, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Great and personable service
D. Wells does what it takes to get your car back on the road and in good working condition. They pay attention to the details.

Verified Customer
Lindenhurst, IL
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Staff was very helpful & great to deal with.
It was my wife who brought the car in for service. She was very impressed with the courtesy & professionalism of the staff at the front desk.

JK
JEANINE K.
Old Mill Creek, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2018
Oil Change
Everything was fine!

PG
PATRICIA G.
Gurnee, IL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
I can trust them to give honest appraisal of work that needs to be done
My experience with D Wells over the years has been nothing short of exceptional, from the front desk to work done on my car. I have learned I can trust their diagnostics, recommendations and the work they perform. They have gone above and beyond my expectations with customer service and I highly recommend them.

DP
David P.
Gurnee, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Honest, reliable
I bring all of our family cars to D. Wells. I've had excellent service from this provider. Always looking out for us and gives us honest feedback. This is especially important to us with two teenage drivers in our family with older cars.

JA
Juan A.
Gurnee, IL
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Proffessional and courteous
We've been bringing our vehicles to this shop for years and have always received great service. Recommended to all my family and friends.

VS
Varughese S.
Lindenhurst, IL
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
5 Very pleased with service.
Very pleased with prompt service and staff is very knowledgeable.

AW
Alan W.
Wadsworth, IL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
The entire staff
Dave’s dad started the business many years ago with the understanding that Treating people honestly and fairly and backing it up with a job well done is key to a great business, well it’s been 40 some years, I guess it worked. It still works today,how about that,and yes even a the age of 74 Daves dad is always there every morning !
DAVID W. from D. Wells Automotive responded on 11/27/2018

Thank you for your trust in us Al!


LP
Lee P.
Gurnee, IL
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018
Competitive pricing Great personal service
Competitive pricing Great personal service

DJ
David J.
Round Lake, IL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
David said the service was good and they were willing to help.
This review was collected via phone interview by Customer Research Inc.

SS
Syed S.
Gurnee, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Syed said he was satisfied with this business.
This review was collected via phone interview by Customer Research Inc.