Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

552 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LT
Lewis T.
Connecticut
Jaguar XJS
Verified Customer
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06/06/2019 Category: Service
Lewis said they are excellent.
This review was collected via phone interview by Customer Research Inc.

LM
LESA M.
Amston, CT
Volvo XC70
Verified Customer
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05/23/2019
Always Great Service
Replaced an alternator and did my brakes! Running like a top!😎
Thanks guys!

GS
GERI S.
Hartford, CT
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Best customer service ever received!
Everyone at the shop went out of their way to help me and service me even when my car was not serviceable oh, I will be returning with my other vehicles this is the place for me for all my vehicle repairs!

PC
PAUL C.
East Hartford, CT
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Awesome as usual
I was expecting to replace my entire exhaust system. Much to my surprise and relief D'Addarios's was able to repair it at a fraction of the cost.

MB
Monique B.
East Hartford, CT
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Monique said that the place gave her a perfect experience, she has no complaints, they made her feel like family and she truly enjoyed her experience.
This review was collected via phone interview by Customer Research Inc.

DA
Dyan A.
Glastonbury, CT
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Dyan said that the place has always been great to her.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
South Windsor, CT
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Ken said the service provided by this business is great. He also said they are super honest and he was in and out.
This review was collected via phone interview by Customer Research Inc.

MF
MARY-BETH F.
East Hartford, CT
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Great shop
I had my Buick Lesabre repaired at DAddario's, it needed multiple items done. I was able to schedule around my work schedule. All done in one day. Car now runs like it is new, quiet and a pleasure to drive again. Having their shuttle service back to my home is invaluable. I highly recommend them.

PB
PAT B.
East Hartford, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Very friendly
Very professional and quality work done.

KR
Ken R.
Connecticut
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Ken said he has had his vehicle serviced by this facility 3-4 times and the service was immediate. He also said the staff told him what was wrong and ordered the part and he didn't have to wait.
This review was collected via phone interview by Customer Research Inc.

LP
Liz P.
Connecticut
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Liz said this business did what she needed them to do. They did a good job.
This review was collected via phone interview by Customer Research Inc.

SN
Spencer N.
Amston, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Spencer said he would never go any place else. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

MW
MICHAEL W.
East Hartford, CT
Subaru Legacy Wagon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2019
OIL LEAK??
I LOVED THEIR SERVICE BUT FOR SOME REASON.. I PAID FOR A DIAGNOSTICS... THEY FOUND EVERYTHING EXCEPT WHY I HAVE AN OIL LEAK... ALSO I DIDNT HAVE AN OIL LEAKE BEFORE I BRUNG IT TO THEM SO NOW IM SKEPTICAL AND WILL PUT CAMS ON MY CAR AND GO BACK. I OWN THE BLUE 2007 SUBARU LEGACY 2.5I 4CYL THAT POWER STEERING PUMP WAS REPLACED AND CONVERTER.. BUT WHY DO I HAVE AN OIL LEAK NOW? AND WHY THEY DIDNT FIND IT?? MY NUMBER IS 860/214/4255 IF ANY ONE WANTS TO EXPLAIN... THX. (MICHAEL WILLIAMS)

LB
LAURA B.
Manchester, CT
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
I've found my new auto repair team!
When you don't know anything about cars, you really are putting complete trust in the employees of whatever auto garage you are using. I have had poor experiences in the past which have lead me to never fully believe that what needed to get done was being done, or that corners were cut during repairs. My car is getting up there (196,000+ miles) and every year she needs something worked on. Thanks to a recommendation from a friend, I brought my car to D'Addario's and I was not disappointed. They were very clear with what needed to happen to fix the issues that were occurring, told me the price, and were nice to boot. They even suggested that if I ever needed a hand checking the oil to just swing by and they would do it for me - that doesn't happen often. The clincher for me was that my car was clean! No grease smeared on my upholstery or on the inside of the car door. I was one happy lady.
Thank you D'Addario team, my car and I will certainly be back (hopefully not too soon)!

DC
DOUG C.
South Windsor, CT
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Classic 64 Fairlane
Amazing staff and service

PD
Pat D.
Windsor, CT
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Pat said this business always provides great service.
This review was collected via phone interview by Customer Research Inc.

HK
HAFIZ K.
Manchester, CT
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
They do the job with care
Always sincere and friendly.

KF
KAREN F.
East Hartford, CT
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Great service
I am very satisfied with the way this longstanding family business treats its customers and their cars. I can always depend on excellent service and have one less worry when I leave, and when it's your car, it's personal! Thank you ddd...dd.D'Addario, lol.

RB
RAFAEL B.
East Hartford, CT
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
The people are honest and fun.
I was always one to have an uncle or friend fix my cars. But I received a flyer in the mail and decided to see how this was going to work out, it was awesome after a brake job that solved many issues. I was texted a week later and offered a free oil change I also got my tires rotated and a great quote for future work. I will only get my car done at your shop.

RH
ROBERT H.
South Glastonbury, CT
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Inspection and estimates for repairs. (1998 Nissan Pathfinder)
Very thorough inspection. Honest estimates. Personable, knowledgeable and friendly staff.