Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 561 Reviews )

99% Would Recommend
Latest Review 2 days ago

Reviews


KR
Ken R.
Connecticut
Mercedes-Benz GLE
Verified Customer
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08/06/2019 Category: Service
Ken said pricing was competitive, everyone was professional and they made things easy. Staff members drove him back and forth. They were very friendly and he stated they were appreciative of his business.
This review was collected via phone interview by Customer Research Inc.

SG
SANDY G.
Manchester, CT
Dodge Pickup
Verified Customer
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08/03/2019
Efficient and work done in a very reasonable time.
Family owned business makes a difference, trustworthy and aiming to please their customers. Very happy with results.

DB
Dee B.
Connecticut
Jeep Grand Cherokee
Verified Customer
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07/09/2019 Category: Service
Dee said the work is always done in a timely manner. She gets in and out, and everything gets done right, so she never has to go back.
This review was collected via phone interview by Customer Research Inc.

VE
Valerie E.
Connecticut
BMW X3
Verified Customer
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07/08/2019 Category: Service
Valerie said this business is the best. The employees are pleasant and fair. The service is reasonably priced.
This review was collected via phone interview by Customer Research Inc.

PL
Patricia L.
Connecticut
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Patricia said they did a beautiful job. She said they made her feel comfortable and welcome.
This review was collected via phone interview by Customer Research Inc.

IS
IRENE S.
East Hartford, CT
Chevrolet Impala
Verified Customer
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07/03/2019
Everyone is friendly
They do not push for extra repairs; recommended other work for a future visit. I need transportation to and from the shop and they accommodate me. I have recommended them to a friend.

GS
GERI S.
Hartford, CT
FIAT 500X
Verified Customer
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06/11/2019
Best customer service ever received!
Love their honesty and how promptly they do the work. Will keep coming back for sure.

LT
Lewis T.
Connecticut
Jaguar XJS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Lewis said they are excellent.
This review was collected via phone interview by Customer Research Inc.

LM
LESA M.
Amston, CT
Volvo XC70
Verified Customer
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05/23/2019
Always Great Service
Replaced an alternator and did my brakes! Running like a top!😎
Thanks guys!

GS
GERI S.
Hartford, CT
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Best customer service ever received!
Everyone at the shop went out of their way to help me and service me even when my car was not serviceable oh, I will be returning with my other vehicles this is the place for me for all my vehicle repairs!

PC
PAUL C.
East Hartford, CT
Nissan JUKE
Verified Customer
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05/19/2019
Awesome as usual
I was expecting to replace my entire exhaust system. Much to my surprise and relief D'Addarios's was able to repair it at a fraction of the cost.

MB
Monique B.
East Hartford, CT
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Monique said that the place gave her a perfect experience, she has no complaints, they made her feel like family and she truly enjoyed her experience.
This review was collected via phone interview by Customer Research Inc.

DA
Dyan A.
Glastonbury, CT
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Dyan said that the place has always been great to her.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
South Windsor, CT
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Ken said the service provided by this business is great. He also said they are super honest and he was in and out.
This review was collected via phone interview by Customer Research Inc.

MF
MARY-BETH F.
East Hartford, CT
Buick LeSabre
Verified Customer
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04/23/2019
Great shop
I had my Buick Lesabre repaired at DAddario's, it needed multiple items done. I was able to schedule around my work schedule. All done in one day. Car now runs like it is new, quiet and a pleasure to drive again. Having their shuttle service back to my home is invaluable. I highly recommend them.

PB
PAT B.
East Hartford, CT
Toyota Camry
Verified Customer
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04/17/2019
Very friendly
Very professional and quality work done.

KR
Ken R.
Connecticut
Verified Customer
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04/16/2019 Category: Service
Ken said he has had his vehicle serviced by this facility 3-4 times and the service was immediate. He also said the staff told him what was wrong and ordered the part and he didn't have to wait.
This review was collected via phone interview by Customer Research Inc.

LP
Liz P.
Connecticut
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Liz said this business did what she needed them to do. They did a good job.
This review was collected via phone interview by Customer Research Inc.

SN
Spencer N.
Amston, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Spencer said he would never go any place else. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

LB
LAURA B.
Manchester, CT
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
I've found my new auto repair team!
When you don't know anything about cars, you really are putting complete trust in the employees of whatever auto garage you are using. I have had poor experiences in the past which have lead me to never fully believe that what needed to get done was being done, or that corners were cut during repairs. My car is getting up there (196,000+ miles) and every year she needs something worked on. Thanks to a recommendation from a friend, I brought my car to D'Addario's and I was not disappointed. They were very clear with what needed to happen to fix the issues that were occurring, told me the price, and were nice to boot. They even suggested that if I ever needed a hand checking the oil to just swing by and they would do it for me - that doesn't happen often. The clincher for me was that my car was clean! No grease smeared on my upholstery or on the inside of the car door. I was one happy lady.
Thank you D'Addario team, my car and I will certainly be back (hopefully not too soon)!