Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(3,182 Reviews)

ReScore Reviews™ (106)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
98% Would Recommend
100% Business Response
Latest Review 43 minutes ago

Reviews


Verified Customer
Joliet, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Friendly Courteous Staff.
Friendly courteous staff provided excellent service in a timely manner.
Very accommodating and comfortable waiting area.
A welcoming environment .

Verified Customer
New Lenox, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2020 Category: Service
Timely service
Your service dept was quick to take, start and finish repairs in a timely manner.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/07/2020

We appreciate you taking time to let us know how we are doing. Our goal is to exceed your expectations so if we can improve in anyway please don't hesitate to reach out.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

PE
Patty E.
Plainfield, IL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020 Category: Service
Excellent dealership
Always excellent
JOHN W W., service manager from D'Arcy Hyundai responded on 07/06/2020

Patty,

We appreciate you taking time out to let us know how we are doing.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DE
Darlene E.
Romeoville, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020 Category: Service
Dependable and first rate
I cannot thank Carl and his team for the wonderful service i received. They made sure my car was operating at its peak performance
JOHN W W., service manager from D'Arcy Hyundai responded on 07/06/2020

Darlene,

We appreciate your feedback regarding your recent D'Arcy Hyundai visit. We value your business and will continue to do our best to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Fit for the job
They have always done a fantastic job of getting things taken care of in a quick and professional manner. Quality is top notch. They are better than the dealership I originally purchased my car from.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/05/2020

We very much appreciate your kind comments regarding you service experience at D'Arcy Hyundai. Our goal is to exceed your expectations with every visit. Thanks for your continued patronage!

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

MN
Michele N.
Plainfield, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Prompt, Friendly Service
I have always received prompt, friendly, excellent service from D'arcy. And who doesn't love the car wash.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Amazing
Always so kind and knowledgeable. Quick and get the job done right!
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Tanya,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Plainfield, IL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
D’Arcy service and hospitality A+
Took my new used car in for service and it was checked out and repaired quickly and efficiently. Waiting room area was VERY nice and comfortable.

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2020 Category: Service
Great service, work snd hospitality
I wouldn’t want to go anywhere else with my car
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Brenda,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. I will be contacting you to see how we can improve.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

RI
Ryan I.
Plainfield, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Awesome Service!
The people at Darcy Hyundai are always professional and take care of our vehicles. Thank You!
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Ryan,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Diamond, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Excellent Service
Excellent service as always. Highly recommend
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

AS
Alix S.
Coal City, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Friendly staff
Always a pleasant place. Love the service.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Alix,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

ET
Ed T.
Romeoville, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Oil change
Quick n easy!
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Ed,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Minooka, IL
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Great Service Visit!
Fantastic service experience from start to finish. Carl greeted me on my phone appointment call and is very helpful and professional. He assisted me when I arrived at the dealership and everything went fantastic. It's always nice when a service advisor is genuinely friendly and helpful to fulfill the customers needs. Could not of been a better experience.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

LD
Liz D.
Crest Hill, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Oil change
Always enjoy the Hyundai dealership. Everyone there is so helpful and very nice. The time is very good also.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Liz,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Shorewood, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Always a delight
Carl did a good job of getting my car into service in a timely manner. Also, he communicated with me the expectations for future service, and what might be needed next visit.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com