Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(3,125 Reviews)

ReScore Reviews™ (103)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
98% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JM
Judith M.
Crest Hill, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2017 Category: Service
everyone's geniune attitude
The guys always do a good job
Miss Marge
John W W., Service Manager from D'Arcy Hyundai responded on 05/22/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

KE
Kenneth E.
Morris, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2017 Category: Service
Friendly staff and waiting area makes you comfortable. Cookies & coffee are a nice touch.
Only reason don't routinely have service done here is distance. More convenient to do locally.
John W W., Service Manager from D'Arcy Hyundai responded on 05/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
Our hope is every visit to our establishment is enjoyable and comfortable. We strive to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

DE
David E.
Manhattan, IL
2014 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2017 Category: Service
Professional and friendly
yes
John W W., Service Manager from D'Arcy Hyundai responded on 05/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and integrity is very important to us. Our goal is to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

DH
Diane H.
Bolingbrook, IL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2017 Category: Service
Fast, friendly service
The service team members are very professional and friendly and explained the work being done clearly.
John W W., Service Manager from D'Arcy Hyundai responded on 05/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and integrity is very important to us. Our goal is to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

BH
Bruce H.
Joliet, IL
2008 Hyundai Entourage
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017 Category: Service
The service department
Yes
John W W., Service Manager from D'Arcy Hyundai responded on 05/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

LP
LARRY P.
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017 Category: Service
Great service
D'Arcy Hyundai continues to provide top quality service.
John W W., Service Manager from D'Arcy Hyundai responded on 05/20/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

BL
Bonita L.
Joliet, IL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017 Category: Service
great people
thanks
John W W., Service Manager from D'Arcy Hyundai responded on 05/19/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

PS
Pamela S.
Plainfield, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017 Category: Service
Provides excellent service and very friendly staff.
Provides excellent service and very friendly staff.
John W W., Service Manager from D'Arcy Hyundai responded on 05/19/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

Verified Customer
Darien, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017 Category: Service
Customer satisfaction
Friendly, on time service
John W W., Service Manager from D'Arcy Hyundai responded on 05/19/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to be the very best at customer service, and exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

RA
Rocco A.
Crest Hill, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2017 Category: Service
See comments
I have 4 friends that also like D'Arcy auto service.
John W W., Service Manager from D'Arcy Hyundai responded on 05/19/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We appreciate your business, loyalty and referrals. We will continue to do our best to exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

EB
Emily B.
Crest Hill, IL
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2017 Category: Service
always, always, helpful
excellent service
John W W., Service Manager from D'Arcy Hyundai responded on 05/18/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to offer the best customer service and always exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

EF
Ellen F.
Wilmington, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2017 Category: Service
Outstanding
D'Arcy is outstanding!
Very happy with my car!
Very happy with service!
A great team of friendly professionals!
Highly recommend
John W W., Service Manager from D'Arcy Hyundai responded on 05/17/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to offer the very best customer service and always exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

PB
Pamela B.
Shorewood, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2017 Category: Service
Speedy Service
I would recommended sales and service from this dealer very knowledgable
John W W., Service Manager from D'Arcy Hyundai responded on 05/17/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We try to respect everyones time and always exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

HB
Helen B.
Crest Hill, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017 Category: Service
Great Service
Everyone is always helpful and friendly.
John W W., Service Manager from D'Arcy Hyundai responded on 05/17/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
Our goal is everyone feels like family. We strive to always exceed your expectations. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com

MM
Megan M.
Elwood, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017 Category: Service
Great customer service
Everyone in the service department is very helpful and informative when it comes to servicing my vehicle.
John W W., Service Manager from D'Arcy Hyundai responded on 05/16/2017

Thank you for your feedback on your recent D'Arcy Hyundai Service experience, this is how we improve to better serve you.
We strive to always exceed your expectations with every visit. Thank you for your continued patronage.

John Wagner
Service Manager
Darcy Hyundai
815-725-5200
jwagner@darcymotors.com