Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 2912 Reviews )

ReScore Reviews™ (93)

ReScore
Overall Rating 4.7204305/5Overall Rating 4.7204305/5Overall Rating 4.7204305/5Overall Rating 4.7204305/5rating 4.7204305
Original
Overall Rating 2.35484/5Overall Rating 2.35484/5rating 2.35484rating 2.35484rating 2.35484
98% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


LA
Lydia A.
Lockport, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Service
Fantastic service
JOHN W W., service manager from D'Arcy Hyundai responded on 11/27/2019

Lydia,

Thank you for your feedback and kind comments regarding your recent D'Arcy Hyundai service experience.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

RB
Robin B.
Crest Hill, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Excellent job
No appointment, and took no time at all to complete the service.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/26/2019

Robin,
Thank you for your feedback, we appreciate you taking time out to let us know how we are doing. We value your business and will continued to do our best to always exceed your expectations.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

WS
Wayne S.
Orland Park, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
My first Hyundai
This a first class operation all the way, from management (Scott), sales (Lauren) and every one in service. They make you feel like part of the D'arcy family and not just another customer off the street. I would absolutely recommend this business to anyone .
JOHN W W., service manager from D'Arcy Hyundai responded on 11/24/2019

Wayne,
Thank you for your feedback and highlighting some team members that helped exceed your expectations, we will be sure to pass this on. We value your business and consider your recommendations to be the highest compliment.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DP
Douglas P.
Lockport, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Hyundai service
D'Arcy Hyundai has always provided excellent customer service and continued to on this visit as well.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/24/2019

Douglas,
Thank you for you feedback and kind comments regarding your recent D'Arcy Hyundai service experience. We value and appreciate your continued patronage. 

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Chicago, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Service
Great service
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Thank you for your feedback regarding your recent D'Arcy Hyundai service experience. We value your continued patronage and business.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Morris, IL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Oil vhange
Great job
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Thank you for your feedback and 5-Star review regarding your recent D'Arcy Hyundai service experience.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DP
Daryl P.
Joliet, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
It has a very comfortable setting to wait until your car is finished.
The people are very nice and accommodating.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Daryl,
Thank you for your feedback, our goal is to always exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

VB
Virginia B.
Romeoville, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Efficient
Courtesy
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Virginia,
Thank you for your feedback and 5-Star review regarding your recent D'Arcy Hyundai service experience.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DM
Dawn M.
Midlothian, IL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Excellent
Never a bad experience with the service! Quick and efficient!
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Dawn,
Thank you for your feedback and 5-Star review, we value and appreciate your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

NV
Nicholas V.
Plainfield, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Exceptional Service
Never a disappointing experience with any aspect of the Service Department.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Nicholas,
Thank you for your kind comments regarding our D'Arcy Hyundai service department. We value your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

MK
Mary K.
Joliet, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Best service
Professional--respectful--prompt--dependable
JOHN W W., service manager from D'Arcy Hyundai responded on 11/20/2019

Mary,
Thank you for your kind comments regarding our service department at D'Arcy Hyundai. We value your business and we are committed to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Minooka, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
car maintenance
everything went quickly and professionally
JOHN W W., service manager from D'Arcy Hyundai responded on 11/18/2019

Thank you for your feedback and 5-Star review, we value your business and we are committed to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

RK
Robert K.
Joliet, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Service visit to D'Arcy Hyundai on November 12, 2019
I brought my car in for a recommended upgrade.

I was provided a complimentary oil change. My car was washed and the scheduled work and some minor recommended maintenance was performed.

It was all done in the estimated time frame I was given.

I was very happy with experience at D'arcy.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/18/2019

Robert,
Thank you for your feedback, we value your business and will continue to do our best to exceed your expectations with every visit. 

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DM
David M.
Joliet, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Excelente service
I was helped as soon as I got to my appointment and was given an estimated time when the car would be ready. They shared some important information about my cars service and it was very helpful. Thank you for making it a pleasant experience.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/18/2019

David,

Thank you for your feedback and 5-Star review, we value your business and we are committed to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DD
Donna D.
Diamond, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Recommend maintenance
Always efficient and professional
JOHN W W., service manager from D'Arcy Hyundai responded on 11/12/2019

Donna,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value and appreciate your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Plainfield, IL
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Oil change
Knowledgeable & friendly employees. Service is done in a timely manner.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/12/2019

Thank you for your feedback and glad to hear that your service was completed quickly and we exceeded your expectations.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JF
Jim F.
Morris, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great Service
I am very satisfied with the service! Friendly, quick and very professional!! Will definitely return to Darcy’s!!
JOHN W W., service manager from D'Arcy Hyundai responded on 11/08/2019

Jim,
Thank you for your feedback regarding your recent D'Arcy Hyundai service experience. We value and appreciate your business and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

SW
Sandra W.
Plainfield, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Service
They make you feel comfortable and you don't have to wait all day for service
JOHN W W., service manager from D'Arcy Hyundai responded on 11/07/2019

Sandra,
Thank you so much for your feedback, we value your business and strive to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Friendly service
The overall experience was very nice and relaxing.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/06/2019

Thank you for your feedback regarding your recent D'Arcy Hyundai service. We are glad to hear that your visit was enjoyable.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

SM
Susan M.
Plainfield, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Local business owner
Terry D'Arcy is well respected and his reputation is reflected in his business. We purchased our4th Santa Fe from D'arcy! Honest and reliable.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/06/2019

Susan,
Thank you for your kind comments and review regarding our team here at D'Arcy Hyundai. We value and appreciate your loyalty and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com