Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

668 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MG
Mike G.
Alexandria, LA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Mike said that the place has good service, the work is done on time and they get him right in and out.
This review was collected via phone interview by Customer Research Inc.

WD
Wilsie D.
Louisiana
GMC Pickup
Verified Customer
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07/20/2018 Category: Service
Wilsie said the staff are the best mechanics in the city.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
Louisiana
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Wil. He said the business has great staff with great customer service, they try to help him, and do a excellent job.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Alexandria, LA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Charles said they fixed the problem at the price that was quoted.
This review was collected via phone interview by Customer Research Inc.

PR
PETRA R.
Alexandria, LA
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Excellent customer service/service, confidence
The last time I took my car in I had a few repairs done that were recommended after a 100k service. When the parts were done I took the car in Kristie was very helpful and reassuring, as always. Glen took care of the repairs a light cover installation. He had pointed out the broken light cover at the 100k service and what may happen if not replaced. So, after he made the recommended repairs he pointed out the best interior air flow selection I should use. Glen is a total gem.

I have total confidence that I get the best service at Darrell's at the best price. I have taken my car to them for over a year and I will continue to do so. Believe me they take the worry out of car maintenance and service.

AH
Anne H.
Louisiana
Chevrolet Tahoe
Verified Customer
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07/16/2018 Category: Service
Anne said they are excellent at this business. The staff are very ethical, very fair, they charge fair prices and they look out for the customer. She recommends it to everyone, for every type of vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Alexandria, LA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Kind and Considerate People
Brother and his staff are informative and honest. They don’t try to cheat you. They are there to help and go the extra mile to make things easy for you.

RA
Roosevelt A.
Woodworth, LA
Dodge Pickup
Verified Customer
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07/13/2018 Category: Service
Roosevelt said he has used this business before. He does good work.
This review was collected via phone interview by Customer Research Inc.

SM
Sandra M.
Woodworth, LA
Mercedes-Benz E430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Sandra said they exceeded her expectations in every way. She was very pleased with the cost. They're friendly people, fast, and the turnaround time was great.
This review was collected via phone interview by Customer Research Inc.

LJ
Larry J.
Pine Prairie, LA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Larry said the business' staff members are friendly and offer efficient service. They are skilled with the maintenance they provide.
This review was collected via phone interview by Customer Research Inc.

BD
Ben D.
Louisiana
Ford F-150
Verified Customer
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07/02/2018 Category: Service
Ben said they did an excellent jib.
This review was collected via phone interview by Customer Research Inc.

LR
LOIS R.
Alexandria, LA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Outstanding Service
Friendly, fast service by all employees!

SW
Sheri W.
Louisiana
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Sheri said she went to this business for an emergency. The service provided was done quickly and she was happy,
This review was collected via phone interview by Customer Research Inc.

PR
PETRA R.
Alexandria, LA
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
100k maintenance check up
I have been taking my car to Darrell's for over a year. This pas. t thursday i took my car in for a 100k check up. Glen, after the inspection informed me of his findings and recommendations. I was very impressed that he actually took the time to educate me about the things I should do for my car after the check up. I love this place, everybody, Glen, Ricky and Kristy are so caring and helpful. In the past i have interacted with other employees, they were also very kind.

JR
John R.
Alexandria, LA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
John said that he always had consistently good service with the facility, and it is a great family-operated business.
This review was collected via phone interview by Customer Research Inc.

KF
Krista F.
Glenmora, LA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Krista said this business is courteous, prompt and they were finished with her vehicle earlier than expected.
This review was collected via phone interview by Customer Research Inc.

AP
Alejandro P.
Alexandria, LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Alexjandro said the job was very well done. He feels welcome always, and he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Louisiana
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Jennifer said the service was good but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

LB
Lachrystal B.
Pineville, LA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lachrystal said the business had good service.
This review was collected via phone interview by Customer Research Inc.

PF
Pete F.
Glenmora, LA
Chevrolet Forward Control Chassis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Spoke with Pete's wife. She said the guy who worked on her vehicle is the best worker around.
This review was collected via phone interview by Customer Research Inc.