Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

698 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


NM
NICK M.
Alexandria, LA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Great Service
The crew at Darrell’s is top notch, and always does a fantastic job. Thanks again!

CF
Chase F.
Alexandria, LA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2017 Category: Service
Chase said everyone was very nice and helpful at the business. The prices were reasonable, and everything was great.
This review was collected via phone interview by Customer Research Inc.

DP
Donald P.
Perrysburg, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Donald said the staff provided excellent customer service. He said he thought the staff could have paid more attention to detail.
This review was collected via phone interview by Customer Research Inc.

PT
Parrish T.
Louisiana
Nissan 300ZX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Parrish said he was very pleased with the service this business provided. Kevin communicated with him throughout the whole service. They did the work as promised.
This review was collected via phone interview by Customer Research Inc.

JW
Jody W.
Alexandria, LA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Jody said the workers were great.
This review was collected via phone interview by Customer Research Inc.

KT
Ken T.
Louisiana
Pontiac Solstice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Ken said the staff was friendly, professional, and very thorough. They called him and told him everything he needed and they provided him with a fair price.
This review was collected via phone interview by Customer Research Inc.

JM
Jousha M.
Pineville, LA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Joshua said the customer service was very good at this business. They fixed the problem and they finished quickly.
This review was collected via phone interview by Customer Research Inc.

ME
Marty E.
Louisiana
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Marty said they were great but they did not replace the timing chain. Even so, the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

BD
Bramblett D.
Lena, LA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Bramblett said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Darrell H.
Coldwater, OH
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/01/2017
Transmission work
Went from Ohio to Alexandria to visit family and transmission was acting up. Took this place of business and was told it was fixed. Headed back to Ohio and got as far as Tuscaloosa Alabama and the fixed transmission started doing the exact same thing and was barely able to get off the highway. Went to a transmission shop and was told it was ruined and had to have one shipped from the nearest location which was SC. After 3,800 plus the 1,200 Daryl's charged me and said it was fixed plus 600.00 for a motel room I am totally beside myself and stuck with having to pay out just to make it home when it wasn't fixed correctly the first time. Called them three times and was told the owner would call me back as I feel since the work was done correctly the first time I should have at least half of the 1,200 payed back. Never have heard back from them. I rate them a one star because it won't allow a zero!!!!!

DR
Diane R.
Alexandria, LA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Diane said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Erik B.
Lecompte, LA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Erik said the business is awesome. He recommends them for service.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Louisiana
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Kevin said the business does good work. They are timely and professional.
This review was collected via phone interview by Customer Research Inc.

EG
Edith G.
Boyce, LA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Edith said David provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Boyce, LA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
James said this business gave him good service.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Leesville, LA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Keith said this business was able to fix the damage done by the first facility to which he took his vehicle. They got the work done and they got it done quickly. He was very impressed.
This review was collected via phone interview by Customer Research Inc.

SN
Stuart N.
Alexandria, LA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Stuart said this business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Louisiana
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
John said the staff was very nice.
This review was collected via phone interview by Customer Research Inc.

MP
Matt P.
Alexandria, LA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Spoke with Lisa. She said the business did a great job on the vehicle and she was updated.
This review was collected via phone interview by Customer Research Inc.

MN
MALCOLM N.
Woodworth, LA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Truck window problems
Excellent and courteous service.