Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

500 Reviews

98% Would Recommend
Latest Review about 1 hour ago

Reviews


SH
Scott H.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016
Scott said he would recommend the business.

TM
Tayla M.
Bakersfield, CA
Mitsubishi Diamante
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2016 Category: Service
Tayla said he was satisfied with the job this business did.
This review was collected via phone interview by Customer Research Inc.

DM
David Sr. M.
Bakersfield, CA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Spoke with Bertha. She said this business has excellent employees.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Bakersfield, CA
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2016 Category: Service
Linda said their vehicle still has problems. She would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Bakersfield, CA
Mitsubishi Mirage
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/16/2016 Category: Service
Michael said it took 45 days to fix the vehicle and it's still making noises. He will have to take it back. There was no communication and he had to keep calling them. The bill ended up being $500 more than the original estimate.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Bakersfield, CA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Ken said he picked up his vehicle about 2 days ago and already his check engine light came back on. He is thinking about returning on Monday to make sure it is not related to any of the work they performed.
This review was collected via phone interview by Customer Research Inc.

MS
Miguel S.
Bakersfield, CA
Jeep Cherokee
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/14/2016 Category: Service
Miguel said he visited this business for a smog check and had a very rude experience. The staff member in charge, Marvin, was rude when speaking to him. He went out after checking the vehicle and told him to change a part and re do the smog check. Because of the interaction, he chose not to return. Instead he went to a random smog facility on the side of the road where they fixed his problem for a fraction of the estimate he received at this business.
This review was collected via phone interview by Customer Research Inc.

VC
Valentin C.
Bakersfield, CA
Nissan NX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Valentin said his vehicle is running well with no problems, and this business provides good, quality, customer service.
This review was collected via phone interview by Customer Research Inc.

KG
Kim G.
Bakersfield, CA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2016 Category: Service
Kim said they were very friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Bakersfield, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2016 Category: Service
James said this business would fix anything wrong with his vehicle and he would recommend them for service. The vehicle has to go back to the business due to the air conditioner not working properly.
This review was collected via phone interview by Customer Research Inc.

SR
Sarah R.
Bakersfield, CA
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2016
Great people
Great service! Friendly staff. Did a wonderful job.

CK
Carol K.
Bakersfield, CA
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2016 Category: Service
Carol said her vehicle was left at this business one day before it was worked on. The delay does not matter. She goes to them all the time and likes to go to them.
This review was collected via phone interview by Customer Research Inc.

SA
Susana A.
Bakersfield, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2016 Category: Service
Susana said the customer service at this business is great. They are pretty fast with their service and they have done a good job with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
Bakersfield, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Spoke with Kelly. She said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

SR
Suzi R.
Bakersfield, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016 Category: Service
Suzi said that she has been taking her vehicle to this business since she bought it in 2000. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Bakersfield, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016
Appt set and on time with excellent results
Exceptional service, knowledge and great price

SS
Sallie S.
Bakersfield, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Sallie said the employees are great and did what needed to be done.
This review was collected via phone interview by Customer Research Inc.

PL
Pamela L.
Bakersfield, CA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016 Category: Service
Pamela said her vehicle was not done the first time.
This review was collected via phone interview by Customer Research Inc.

LH
Loren H.
Bakersfield, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2016 Category: Service
Loren said this facility is great, very professional and on time. They're very personable and let him hang out and it is a great business.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Bakersfield, CA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2016 Category: Service
Spoke with Terri. She said the service is good and they're a good client of hers as well.
This review was collected via phone interview by Customer Research Inc.