Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

491 Reviews

98% Would Recommend
Latest Review about 9 hours ago

Reviews


AO
Anthony O.
Bakersfield, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Spoke with Diana. She said the business has good service. They are friendly. They have good prices.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bakersfield, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/09/2018
Not great
I took my car here telling them it wouldn't start. I am NOT a mechanic which is why I took it to a mechanic! This mechanic essentially told me he didn't look at my car, he just ordered me a new starter based off what I told him was wrong! Again I say I AM NOT A MECHANIC! WHY WOULD HE GO OFF WHAT I SAID AND NOT EVEN LOOK AT MY CAR!? I spent 300 dollars on a starter I did not need just to turn around and have him tell me it was just my battery all along!! After the 300 plus I spent on a starter he wanted another $150 for a new battery!!!! Not only was he rude but he didn't offer to make up for his mistake. I went to a-1 battery on Rosedale hwy and they installed a new battery for 40 bucks!! I do not recommend darrels!!!

CH
Clinton H.
Bakersfield, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Clinton said he was happy with every part of his service at this business.
This review was collected via phone interview by Customer Research Inc.

GG
Gladys G.
Bakersfield, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Gladys said the staff does a wonderful job. She has used this business for a few years.
This review was collected via phone interview by Customer Research Inc.

PB
Pam B.
Bakersfield, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Yahoo, great place!
Everyone was very courteous and professional. I was greeted in a friendly manner. The smog check I needed was done promptly. I would recommend this business to anyone!

JL
Jeffrey L.
Bakersfield, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Fast and Reliable
For years now, Darrell’s has been my repair shop of choice. No matter what vehicle I bring them, they fix it right the first time. Repairs are quick and they don’t break the bank.

JC
John C.
Bakersfield, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
John said the business did a good job and everything is professional. It is always done when they say it will be.
This review was collected via phone interview by Customer Research Inc.

CS
Christina S.
Bakersfield, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Christina said they are great and she always recommends them.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Bakersfield, CA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Fast Service
They fix my Problem .Good Job

SR
Suzi R.
Bakersfield, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Darrels’s Shop Best in Town
Darrels is the only shop in town that is honest and reasonable prices. This shop is very friendly with the customers and they get your vehicle back to you so the down time is short.

LW
Lucas W.
Bakersfield, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Lucas said the staff are honest, competent .
This review was collected via phone interview by Customer Research Inc.

AC
Angel C.
Bakersfield, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Angel said that whenever the vehicle is worked on, they do a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Day S.
Bakersfield, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Utility Trailer repair
Once again, Darrell and his staff did a great job on my trailer. They also fixed the trailer connection plug. Thanks again Darrell!

DG
Denny G.
Bakersfield, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Denny said working with this business is always a good experience and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

CR
Carlena R.
Bakersfield, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Carlena said the staff was fast and they were very thorough. They explained what they did and why.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Bakersfield, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Matt said any time he has gone in to this business, they are always really helpful. They don't charge for what is not needed. They are very straightforward and they have great customer service. The work the employees do is done quickly, efficiently, and he doesn't' have to go back to have it redone. He has already recommended them and thanks the staff for the great service.
This review was collected via phone interview by Customer Research Inc.

JJ
Juan J.
Bakersfield, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Juan said the business did a good job for a fair price.
This review was collected via phone interview by Customer Research Inc.

DE
Daniel E.
Bakersfield, CA
Mazda B2600i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/24/2018 Category: Service
Daniel said the staff at the business were friendly and east to talk to. However, they did not resolve the problem. They did some work, but he is still having the same issue.
This review was collected via phone interview by Customer Research Inc.

KB
Kathleen B.
Arvin, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Kathleen said she's been there a zillion times. The mechanic is very nice.
This review was collected via phone interview by Customer Research Inc.

JG
Jesika G.
Bakersfield, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Jesika said the staff members at this business are nice. They explained everything to her in a way she could understand.
This review was collected via phone interview by Customer Research Inc.