Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

491 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


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Tony H.
Bakersfield, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Tony said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

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Manuel P.
Arvin, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Manuel said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

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Sonya W.
Bakersfield, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Sonya said the business always goes out of their way for her.
This review was collected via phone interview by Customer Research Inc.

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Raul M.
Bakersfield, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Raul said the staff members did a great job.
This review was collected via phone interview by Customer Research Inc.

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Bryan S.
Bakersfield, CA
Suzuki Swift
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Bryan said the staff helped him.
This review was collected via phone interview by Customer Research Inc.

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Mike C.
Bakersfield, CA
Acura Integra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/06/2017 Category: Service
Mike said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

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Larry C.
Bakersfield, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Spoke with Chris. She said the staff were terrific and the service was really good.
This review was collected via phone interview by Customer Research Inc.

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Kelly B.
Bakersfield, CA
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Kelly said this business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

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Sharon T.
Bakersfield, CA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Sharon said this business was good.
This review was collected via phone interview by Customer Research Inc.

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David T.
Bakersfield, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
David said this business is friendly and thorough.
This review was collected via phone interview by Customer Research Inc.

SH
Samuel H.
Bakersfield, CA
Chevrolet Nova
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Samuel said he has been doing business with this facility for over 30 years. The staff knows how to treat their customers. Everyone was very courteous.
This review was collected via phone interview by Customer Research Inc.

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Victor S.
Bakersfield, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Victor said Darrell and a couple of the other guys are awesome. They were professional and did not take advantage of him.
This review was collected via phone interview by Customer Research Inc.

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Suz G.
Morro Bay, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Suz said the staff were very accommodating and they listened to her about what was wrong with the vehicle. They explained which repairs were a priority and which could wait if she was not able to afford to have everything done at once.
This review was collected via phone interview by Customer Research Inc.

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Bruce G.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Bruce said this business was fast. It was the fastest smog check he has had in his life.
This review was collected via phone interview by Customer Research Inc.

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Andy L.
Bakersfield, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Andy said the staff let him know what they were doing and when they were doing it. His vehicle is running well now. The service was great and it was the best work he has ever had done on any of his vehicles.
This review was collected via phone interview by Customer Research Inc.

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Sabrina K.
Bakersfield, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Spoke with Sabrina's husband. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Jay M.
Bakersfield, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Jay said the workers were personable and they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Stella B.
Bakersfield, CA
Saturn SL2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Stella said she has gone there many times and she always gets great service.
This review was collected via phone interview by Customer Research Inc.

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Debbi L.
Bakersfield, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Customer Service
Very professional and very helpful. Not only did they fix the car, they let us know other maintenance that would be necessary later. The service was done in a very timely manner. I appreciate businesses like this one. We will continue to to take all of vehicles to Darrell’s.

TS
Tina S.
Bakersfield, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Spoke with Scott. He said they were fair and he likes them because they do good work. They treat him relatively fair. They are reputable.
This review was collected via phone interview by Customer Research Inc.