Business Solutions
SureCritic / Auto Repair / Darrell's Firestone
business image

Darrell's Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(626 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
85%
4 stars
10%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
4
Total ReScores™
4.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

We are a family owned and operated repair shop.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more. We are a family owned and operated repair shop.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more.

Categories
Auto Repair, Tire Sales and Repair, Towing Service
Contact
(248) 477-9090
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
23534 Farmington Road Farmington, MI 48336-3106
Get Directions
Darrell's Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(626 Reviews)
Write a Review
Recent Reviews
KC
gravatar
KEITH C.
Farmington Hills, MI
Chrysler Town & Country
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2015
verified customer Verified Customer
Made it Right
Darryl's team analyzed the leaking problem and resolved: an oil drain plug gasket issue. Very surprised at how personal the owner takes his team's work. You would never find this concern for customer's satisfaction at a chain place!
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2015
Always dripping oil after an oil change
Every time they change my oil there is a puddle of oil in my driveway when I get home. Was charged for an extra quart of oil on my last visit, when the previous visit did not. Maybe that's because they couldn't hit the oil filler tube and dumped it all over the engine to then drip on my driveway.
Not Recommended
Darrell a., Owner from Darrell's Firestone responded on 06/02/2015 06:10 PM

Keith thanks for coming back so we could make it right as always we want always to do the right thing.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.