Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

268 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


Verified Customer
Carlsbad, CA
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Honest mechanics
Always helpful, honest, and affordable

BT
Bobbie T.
California
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Bobbie said everything was fine at this business. They didn't treat her wrong.
This review was collected via phone interview by Customer Research Inc.

CA
CLIFFORD A.
San Diego, CA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Always great service
Always great service

EH
Eric H.
Carlsbad, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Eric said the business has a good staff. Will is always fair with him.
This review was collected via phone interview by Customer Research Inc.

AM
ANN M.
San Marcos, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Great service, as always!
As always they performed my service as quickly and efficiently as possible. I asked for my old oil filter back, and the technician boxed and bagged it up neatly for me. Will provided great customer service as usual, and even gave me some great tv binge watching recommendations.

KK
Kevin K.
Carlsbad, CA
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Kevin said the business does good work. They are honest. Their pricing is right.
This review was collected via phone interview by Customer Research Inc.

BH
Benjamin H.
Los Angeles, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Benjamin said Will was very helpful and is a good employee.
This review was collected via phone interview by Customer Research Inc.

JG
JAIME G.
Carlsbad, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Honest people....!
Great job ....!

TC
TRICIA C.
Carlsbad, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Always great curtious service
Easy to book appointments, quick curtious service , reasonably priced for services.
Tricia C.

JK
Jim K.
California
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Jim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SN
STEPHEN N.
Carlsbad, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Reliable auto repair in Carlsbad
There are a few types of different auto repair facilities that make getting your car repair an unpleasant experience and Dave's Auto Repair is not one of them. First there are the low cost scam artists who get you in the door but then start padding the bill. Another type are the large chain repair places which either provide a revolving door of mechanics and a very fake personal experience. They may appear friendly but really are doing a large volume and do not really know you. Service and prices can be mixed both good and bad. Larger chains may have very long times to get appointments to do their unpredictable mass volume. Next are the places with good mechanics but it will cost you an arm and leg for every repair which can be even higher in the high rent coastal areas. Then there are the dealers whose repair costs are high and whose parts costs are also high because they are using the official parts on everything and they have the highest overhead. Dave's Auto Repair in Carlsbad is one of those rare small shops located in the center of this coastal village with easy access west of the 5 freeway which has good mechanics, personal service, easy and low lead time appointments, and reasonable prices due to their lower overhead than many others in the region. They will also give options on buying quality third party parts or original dealer parts, and only what you need repaired to get back on the road while providing an accurate review of things that may need to be repaired in the future so that you can manage your repair budget. Although Dave, who I met when I first started using their low cost oil change services, himself is no longer with us, Rich is the excellent chief mechanic and principle owner now and Will is their constant front desk customer service contact who is the people person who knows his customers and can communicate well both the costs and mechanical issues at hand. Although I get specialized deals for stuff on my car like tires at Costco or batteries or even struts on sale, I have appreciated getting both my service and complex repairs at Daves as well pre-checking my vehicles for the smog test before going to an outside low cost smog test facility.

AZ
Allen Z.
Carlsbad, CA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Allen said this facility has good customer service and his vehicle is still running.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Carlsbad, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Eric said this business has been honest with him and they don't try to up charge him for things he doesn't need.
This review was collected via phone interview by Customer Research Inc.

DT
DAVE T.
Carlsbad, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Trustworthy and knowledgeable
Will is the most reliable and trustworthy auto repair person I’ve met. He has a great fund of knowledge about cars. They do great work on our cars.

SL
Steven L.
Reno, NV
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Steven said Will was nice and called to update him during the process. He did a good job. His vehicle is working fine.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
California
Lexus ES 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Gary said the wait time at the facility was a little longer then expected. He would like to thank Will for being so kind and patient with him as well.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Carlsbad, CA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
John said this business was great, and did the job right. The people there are friendly and honest. He likes Will. He is a good guy.
This review was collected via phone interview by Customer Research Inc.

CW
CHUCK W.
Carlsbad, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
good ,quick , expert service
don,t worry drop it off , pick it up a few hours later fixed.

IB
Isabel B.
Carlsbad, CA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Isabel said the business provides her with great vehicle service.
This review was collected via phone interview by Customer Research Inc.

JN
Jon N.
Carlsbad, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Jon said the employees are friendly guys and they do good work. Will is a nice guy.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 268 in total