Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,629 Reviews)

ReScore Reviews™ (41)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


GG
Gale G.
House Springs, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020 Category: Service
Best Customer Service
Never had a negative thought come to mind or have one bad word to say about this Dealership. There’s one much closer to where I Live but not willing to take a chance. The Genesis was purchased at this location and will continue to do my business with them. And when this car is no more~I will purchase another Genesis. Best car I have ever owned. And that Lexacon Sound System...... is one of the reasons I drive so much. Absolutely ~AMAZING. 💕🎼I’m Sold~Hook*Line* & Sinker💟

Verified Customer
Weldon Spring, MO
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020 Category: Service
Friendly Service Team
Easy to schedule appointment time and they are always friendly.
ERIC H. from Dean Team Hyundai responded on 07/13/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


Verified Customer
Chesterfield, MO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020 Category: Service
Honest shop
These guys are really good at helping decide which services are necessary.
ERIC H. from Dean Team Hyundai responded on 07/09/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


LE
Lorna E.
Saint Louis, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Car purchase.
If you need to buy a car, you need to see Paul Thoman at Dean Team Hyundai in Ballwin. I needed to trade in my old Hyundai Sonata, and Paul asked questions to find out what I liked about my old car. I had the best experience, and drove home in and Hyundai Elantra. Thank you Paul.
EH
ERIC H. from Dean Team Hyundai responded on 07/09/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


Verified Customer
Pacific, MO
2015 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2020 Category: Service
Raine
Fast Service
ERIC H. from Dean Team Hyundai responded on 07/07/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


Verified Customer
Ballwin, MO
2004 Hyundai Tiburon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Good Service for my Hyundai Tiburon
I had my 2004 Hyundai Tiburon serviced recently at Dean Team. The staff was helpful, courteous and efficient and I was very satisfied with the service done on my car.
ERIC H. from Dean Team Hyundai responded on 07/07/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


AJ
Artan J.
Fenton, MO
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020 Category: Service
Great service
Always great fast service
EH
ERIC H. from Dean Team Hyundai responded on 07/07/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


PK
Peter K.
Chesterfield, MO
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Replaced hood liner
Very good service.
EH
ERIC H. from Dean Team Hyundai responded on 07/06/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


KA
Kevin A.
Ballwin, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Very fast and easy,
They got me in and out in last 45 minutes.
EH
ERIC H. from Dean Team Hyundai responded on 07/02/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


LS
Lawrence S.
Saint Louis, MO
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Great dealership for service
Great service as always. Friendly staff. Always very professional. Tells you want might be needed for your vehicle but never pressures you to buy extra service products. Vehicle service always done in a timely manner. Love bringing my car here for service.
EH
ERIC H. from Dean Team Hyundai responded on 07/02/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


AK
Anthony K.
Union, MO
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Excellent
Excellent
EH
ERIC H. from Dean Team Hyundai responded on 07/01/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


Verified Customer
Ballwin, MO
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
first oil change
They performed my first oil change on my new Hyundai. Very professional, very quick, but it was just an oil change. The first one was complimentary, but only the oil change not the tire rotation... Probably stick with my local garage for oil changes, they rotate tires for free and are less than 5 minutes from the house.
ERIC H. from Dean Team Hyundai responded on 07/01/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


G&
Gr &.
Ballwin, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Service
Service
EH
ERIC H. from Dean Team Hyundai responded on 06/29/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


JB
Justin B.
Saint Louis, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2020 Category: Service
Nice and timely
overall positive experience.
EH
ERIC H. from Dean Team Hyundai responded on 06/29/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager


TM
Thomas M.
Ballwin, MO
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020 Category: Service
perfect
perfect
EH
ERIC H. from Dean Team Hyundai responded on 06/29/2020

Thank you very much for taking the time to fill out the survey ... as your feedback is extremely important to us. We greatly appreciate you as a customer and look forward to seeing you for your future service needs and have a wonderful week and be well!!

All my best,

Eric Harrelson
Dean Team Genesis/Hyundai
Service Manager