Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

615 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.3333333/5Overall Rating 3.3333333/5Overall Rating 3.3333333/5rating 3.3333333rating 3.3333333
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


JF
Jodie F.
La Grange, MO
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
great customer service always!
Love that they pick up my car and bring it back for my oil change!
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/14/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

DJ
Desiree J.
Quincy, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great customer service
Awesome people
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/13/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

MW
Michael W.
Rushville, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service Deptartment
Mark & Brandon are always helpful and the Tech keep up with the schedule as proof the appointment times is spot on time of getting in & out
. After service Brandon takes time to go over the Tech's finding and you leave with comforting thoughts of the Service you received and knowing if you have trouble your just a phone call away
thanks Mike Winston
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/13/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

Verified Customer
Ewing, MO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Very friendly
Willing to listen and help.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/12/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again . 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

GH
Glenda H.
Quincy, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Oil change
The guys were great and have a fantastic sense of humor when they were being teased. Definitely a great environment for a customer.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/06/2018

Thank you for the great review Glenda. Always a pleasure doing business with you.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

HB
Howard B.
Quincy, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Great friendly service.
Was happy to get the car washed too, which is a good service .
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/05/2018

Thank you for the great review. We really appreciate your business. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

TB
Tammy B.
Taylor, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
User friendly
The people in the service department are easy to deal with. They got me in and done quickly and even sent my car through the car wash.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/02/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

DW
Debbie W.
Quincy, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Service Department
Guys do a great job.
Being coming there for 10 years.
always great Service .
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 07/02/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

Verified Customer
Quincy, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Great service
Excellent service
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/28/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

Verified Customer
Hannibal, MO
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Friendly customer service guys so far. But didn’t get my car phone problem fixed.
Had oil change n had check car phone. Ringer loud in car but people say phone cuts out n static so can’t hear. They said they reset it but still not working good.

The 2 guys at service desk really friendly n helpful. Listen to you. I appreciate that. Water, popcorn n coffee offered is nice.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/27/2018

Hello, 
Thank you for taking the time to give us some feedback and thank you for the great review. I am sorry that you are still having issues with your blue tooth. If you would like, I would love to have you come back in and i will spend some one on one time with you so that we can get this problem resolved. Your satisfaction is our number one goal. Once again, 
Thank you. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

MS
Marsha S.
Kirksville, MO
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Friendly, explains in detail and appointment in a timely manner.
Couldn't ask for better service and communication along with the friendly attitudes.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/27/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

RJ
Rosemary J.
Quincy, IL
2009 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Brandon
Brandon makes the experience great. He knows me on site and knows how picky I can be about the service of my vehicle.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/21/2018

Hi Mrs. Junk
Thank you for taking the time to give us some feedback on you latest visit. I do apologize for the showroom and customer lounge being under construction right now. I promise it will be worth the hassle when it is all said and done. We really do appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

RP
Ronald P.
Quincy, IL
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Very friendly. Great service
Very friendly. Great service
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/18/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

RM
Ronald M.
Monroe City, MO
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Fast & friendly service
On time , fast and efficient service
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/18/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

KM
Kathi M.
Mount Sterling, IL
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Personal service
They also make sure to tell customer what they may need before repair.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/15/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

Verified Customer
Quincy, IL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
ATTENTIVE SERVICE
Fast, thorough
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/11/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

BW
Brenda W.
Canton, MO
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Service/oil change
I have always gotten good service from Kunis Country in Quincy. I will be going back this Saturday, June 9 for tire rotation and regular service.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/08/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you this weekend.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

AH
Anna H.
Payson, IL
2007 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
oil change and check-up
They take good car of my car. I have had no problems, even though I have had the car over 11 years. It is the best most dependable car I have ever owned. Your service department is the best.
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/08/2018

Thank you for the great review Anna, We really appreciate your business and look forward to seeing you again. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

LJ
Laura J.
Adair, IL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Great service department
The service department does great!
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/08/2018

Thank you for the great review. We really appreciate your business and look forward to seeing you again.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700

DM
Donna M.
Monon, IN
2015 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/06/2018 Category: Service
Worked for my emergency
I had an emergency and I got what I needed in a timely manner
Mark H., Service & Parts Manager from Kunes Country Hyundai of Quincy responded on 06/06/2018

Thank you for the feedback. I am glad that we were able to help you out in a timely manor. Please let us what we can do to improve your next visit to deserve a 5 star rating. 
We really appreciate your business. 
Thank you.

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700